This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Please contact us between 9.30am and 5.30pm GMT Monday to Saturday on +44 (1)1202 399019 or at firstname.lastname@example.org. Thanks!
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
You have the right to return any item to us for a full refund within 7 days of receiving it, whatever the reason. If you simply don't like the colour, that's fine! To return any item to us, call Music is Life on 01202 430820 to let us know to expect it back. This is a "return to base" returns policy, which means that you are responsible for the return postage. All items must be returned with the original packaging and in their original condition to qualify for a full refund. Should you experience problems with a faulty product and want to return it for this reason, then please contact us in the same way within 7 days and send the item back to us. We will refund your return postage if there is a genuine fault with the instrument. All new instruments come with a 1 year warranty. If during this period you experience problems then please contact us to arrange repairs or replacements. The warranty again is "return to base" so you will be responsible for returning the item to us.