This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Please inspect your purchase on the same day it is delivered.
You must inform us by e-mail within 3 days of receiving the goods of your intention to return them.
After 3 days, exchanges or refunds will not be given. The goods must be returned within 7 days of receipt. Exchanges or refunds are offered for items that are defective when received.
Under the Distance Selling Regulations you are allowed to open the item to inspect the goods, but not use them. Care must be taken to avoid damaging the packaging as you may lose your rights to return the item. The goods must be returned in their original packaging, unused, in undamaged stock condition suitable for resale. You must pay the carriage cost of returning the goods,You will also be charged an admin fee of £5 which will be automaticaly deducted from the refund.
Please enclose a covering note with details of your reason for return, and what you would like us to do about it.Also include your order number and details of your original method of payment.
Please note that shipping fees are the client’s responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage done during the shipping of the returned goods).
If for any reason our policy is not adhered to the item will be returned back to the customer.