We accept payment through:
- Credit Cards (MasterCard, VISA) (via Paypal)
All products shipped from Cheap Games Australia are brand new unless stated otherwise. Some new games will not arrive shrink-wrapped, as many publishers do not shrink-wrap their games. We also have a partnership with a retail outlet, and some of the games we ship to you may be on display on their shelves. For theft prevention, these games have the discs removed, and any DLC codes filed away. All pre-owned products will be tested before shipping. Most of the time our pre-owned discs look like they are brand new as we have a state of the art disc resurfacing machine, and we will use it on all pre-owned games as required. Any DLC codes/online passes shipped with pre-owned games most likely will have already been used, therefore most likely they will not work (but you never know your luck).
We sell parallel imports as well as local release games. However, unlike many other online stores, we will not sell any parallel imports where the DLC codes will not work in Australia. Club Nintendo cards from our imported games will not work on an Australian account, but they can still be redeemed by creating a UK account. This also gives you access too many goodies not available from Nintendo Australia.
All orders are shipped via Australia Post International Airmail.
We do not offer pickup for any orders.
Please Note: While we try to update our stock levels right away, some items on Ebay may take up to an hour to be removed from sale if the item goes out of stock in our warehouse. If your purchase involves an item that has recently gone out of stock, we will contact you to arrange an acceptable solution.
In the case that your item is faulty or damaged on arrival, we will organise a refund or replacement. If you change your mind after ordering, but before your item is despatched, contact us to organise cancellation or a swap.
Cheap Games Australia only accepts returns of faulty products. This refund policy does not apply to goods which have been worn through fair wear and tear, damaged after delivery, if any attempt has been made to alter the product or if they have been dropped or broken.
Products must be returned in their original condition, and all postage and insurance costs are to be paid by the customer. The customer shall assume any risk of lost, stolen or damaged goods during transit; we therefore recommend that all items are returned via Registered Post and fully insured. Cheap Games Australia will not be responsible for parcels lost or damaged in transit if the customer chooses not to insure. Cheap Games Australia is fully compliant with all relevant Australian Legislation. Any faulty products purchased from Cheap Games Australia, upon being returned to Cheap Games Australia, will be promptly refunded, repaired, or replaced at the customer’s discretion. Cheap Games Australia reserves the right to test all returns, and if no fault is found, a service charge will apply.
PC Games not compatible with the customer’s system are not considered to be faulty. If you are unsure of the capabilities of your PC, we strongly recommend using the site can you run it. On this site you can select the game you are interested in from a dropdown list. The site will scan your computer, and give you a report on what the game requires, and what your system currently has. We take no responsibility for the results produced by this site, it is a third party site which is not affiliated with us in any way. For more information on consumer rights in Australia, please visit the ACCC Website.