Our Terms Of Business
Our warranty will always be stated in the listing; however with a lot of items we sell there is a good chance the item still has full manufactures warranty; it will be up to the auction winner to register and handle any warranty claim outside our warranty period stated in the listing.
Although we do our best to make sure we test and list the products correctly, we can make mistakes nobody is perfect, we will do everything we can to rectify the problem please refrain from leaving negative feedback before giving us the chance to put things right, we will always leave customer feedback once we have received yours so we know you are happy with your goods. In order to keep costs low one rule we have which not everybody agrees with, THE BUYER PAYS THE RETURNS POSTAGE, should they wish to return an item for a refund.
It will be deemed that customers who bid or bye now will have read and agree with these terms and conditions.
We send almost all parcels out next day with a courier at a fix cost of £7.25p with a UK post code (southern Ireland and Scottish highlands may incur and extra charge so please ask first by sending us your full address details) this will cover you for as many items up to 28kg and no longer then 1.5mtr in length, customers wishing to purchase items outside the UK please contact for postage cost first with your full address..
We can be contacted within the eBay mail system
Softpriced Hardware Ltd 209-213 Padiham Road Burnley Lancashire BB12 0HB
Tel 01282 431113 Normal working hours 9am to 5pm Mon to Fri
OTHER WAYS TO CONTACT US:
YOU CAN EMAIL US AT INFO@SOFTPRICED.CO.UK
CALL US ON 01282 431113
WRITE TO US AT SOFT PRICED HARDWARE, 209-213 PADIHAM ROAD, BURNLEY, BB12 0HB