Buy with confidence - 10 Day Money Back Guarantee - we want you to be totally satisfied with every purchase you make from BBA Reman. It is our aim to offer you quality at low prices. If for any reason, you are not completely happy with your purchase, simple return it within 10 days of delivery, unused and in its orginal packaging together with the invoice to BBA. We'll exchange the product or offer you a full refund. Additionally, all BBA products are guaranteed against manufacturing defects for a life time subject to condition.
Shipping information - We only ship via FedEx for all Domestic orders: All shipments provided by BBA Reman are covered automatically with $999 of Shipping Insurance. Please make sure to package your items well to avoid damage delays. The domestic shipping rates quoted are for shipping to and from the 48 contiguous United States. Rates are higher for Alaska, Hawaii, and Puerto Rico. Please call us at 1-866-573-2740 for more information.
International Shipments -We ship internationally, but you must provide the incoming shipment of your unit to us on your own. We will provide the return shipment to you. This rate is approximately $150, but if you would like an exact quote, please request this with your address details. The buyer is responsible for paying any import and/or export fees associated with shipping the item, which can include incoming duty, outgoing duty, and/or brokerage fee (which is determined solely by the shipping company). If you need an alternative, we can also check the rates with the United States Postal Service. We would again just need you to message us with your delivery address to get you an exact quote.
International Exchanges: A core charge of $150 is required up front. This is payable via Paypal or credit and will be refunded back to you once we receive your old unit back at our facility (in rebuildable condition). It is your responsibility to cover the cost of shipping your unit back to us.
Lifetime Warranty - The BBA Limited Lifetime Warranty covers the repair of your unit back to its original operating condition for any problems resulting from manufacturing or workmanship defects. All internal components and labor performed by BBA Remanufacturing Inc are fully covered. It is valid as long as you own the vehicle and is non-transferable. Shipping, removal, diagnostic, coding, programming, software download, and/or mechanic charges are not covered by the warranty. If BBA determines the part is beyond repair, we will either provide a replacement unit, or refund the entire purchase price, at our discretion. Factors that could void the warranty include, but are not limited to: water damage, fire damage, over voltage damage, part being damaged as a result of another defective part in the vehicle, damage caused by jump starting the vehicle, improper use, use in an application for which the part was not intended, or untimely return of core unit (if applicable).
Repair Service Items - Make sure that the part number matches the ones listed or that the unit looks exactly like the one in the picture. If you have any doubts, call us at 1-866-573-2740 before buying the item. After the item has been paid for successfully, we will email you a shipping label to send your item in for rebuilding. This label signifies you have already paid for your order with us online. For most items, repairs usually take no more then 2-4 business days once they've been received here at our workshop. When the part is done being fixed, we will match it up with your payment and ship it back to you. Shipping charges for both way is included for people in the 48 contiguous states.
Not all parts can be repaired. If your part is not repairable, we will refund your payment and ship it back to you. If you send in an item that does not match the one in the description, we will again refund your payment and ship it back to you. For more information, call us: 1-866-573-2740.