BATTERY LG GENUINE LGIP-340N GW520 KF900 PRADA II KS500

Please do not ask for collection of Item. Item will be posted to your eBay registered address. We post to UK, Europe, USA, Canada & Australia only. Users from other countries please do not buy / bid. Please do not send any question related to shipping outside UK, Europe, USA, Canada & Australia. Some items are only for UK customers so please check the Shipping options by clicking on Postage & Payments tab in eBay listing.

Most items are delivered FREE of charge within UK by first class post and delivery is usually made in 2 to 3 working days but can take up to 5 working days during busy periods. If there is any Postage specified for the item, is standard first class postage. We will choose the appropriate postage service depending on the value of order and size of parcel. The standard postage cost for each item includes packaging and handling fee and is non-refundable under any circumstances.

We may send the order by recorded post depending on the value of order. Recorded post need a signature on delivery. If your order is dispatched by Royal Mail recorded post and you are not at the address to receive it, Royal Mail will leave a "while you were out" card. You can telephone the number on the card to arrange a redelivery or you can collect it from your local Royal Mail sorting / delivery office. Same applies to our International customers with their relative postal authority.

We post only Monday to Friday. Please allow us 1 working day to arrange postage of the item. Our order cut off time is 1:00PM. If you order before 1:00PM we will try our best to post the order same day. If you order after 1:00PM and choose Special Delivery 1PM, your order will be processed following day.

Under the distance selling regulations, you (the consumer) have the right to cancel your order within 14 working days from the day after the date of arrival of your order. We will accept returns within 14 working days of receipt of your order if you change your mind or no longer want the item as long as the item is returned in a saleable condition.

We can offer an exchange or refund your money dependant on circumstances. Please note that for the return of non-faulty items, refund amount received (if any) will be based on our current sale price of the item and not your original purchase price. Please note that we also reserve the right to charge a 20% restocking fee on all returns.

Your 14 day right of cancellation does not apply to any software products or any consumable products which (by their very nature) cannot be returned e.g. Ink cartridges, ink refill kits.

If you are returning the goods due to reasons like faulty item, damaged goods or not as described, then we will credit you the return postage cost. We will issue the refund including the return postage cost.

Postage charges for returned goods will be incurred by the customer. Postage charges will be applied to any order that is returned and that was shipped on a free delivery option. In order to accept good(s) as being faulty, we must be able to replicate the described fault.

Before returning any good(s) to us, you must contact us by email or by telephone to notify us so that we can issue you instructions. After contacting us by e-mail your enquiry will be processed and you will be allocated a returns form and given instructions on how to return good(s). Please note that we aim to process all returned good(s) within 72 hours of receipt, but returns / refunds can take up to 14 working days.

This cancellation and return policy does not affect your statutory rights.

COMMUNICATION :

If there is any issue with the transaction please let us know before leaving –ve feedback or giving us low ranking. We will try our best to resolve the matter as soon as possible.

We prefer all communication via eBay messaging system. However, in an urgent situation you can email to: sales@echno.co.uk. We always check our eBay messages and reply within 24 hours Monday to Friday.

PAYMENT / BIDDING :

If you have any question about bidding/buying, payment or item description please do not hesitate to email us via eBay message system.

We only accept PayPal payments so please make sure you have arranged to pay by this payment methods before bidding on / buying this item.

If you decide to cancel the sale/transaction after payment is completed, there will be a cancellation charge of 20p. Please note this charge is applied by PayPal on refunds.

If we have to cancel the sale / transaction for any reason beyond our control, we will issue the full refund.