This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
At Maison Royale we hope that you are completely satisfied with your purchase. If you are not satisfied please contact us before leaving feedback as we will do all we can to rectify the matter for you.
You can cancel your order provided you return the unused item in its original packaging back to us within 14 days of receipt.
Ensure that your return is within the specified timescale (unfortunately we are unable to refund any returns received after that time).
Firstly, contact us through the ebay messaging service and wait for a response from us before returning the item. Please carefully pack the unused item in all of its original packaging and ensure that you include your ebay id, name and address in the return package to ensure that we can manage your return efficiently. We will issue a refund within in 7 days once we are in receipt of the item. We do recommend that you use a trackable postal service as we cannot accept liability for loss or damage of returned goods. Customers are required to pay for the cost of returning the item and return postal charges are not refundable.
Alternatively, we would be more than happy to supply you with a quote for us to collect the item from you. We will then deduct this collection cost from the amount refunded.