1. Should any problems arise with your order, please do not hesitate to contact us by sending us a message on ebay.
2. We aim to reply all messages within 1 working day.
1. We are honest sellers who are prepared to go the extra mile to ensure that every transaction is as problem free as possible. We only strive for 5 star positive feedback and will try our best to offer the best service possible to all our customers.
2. Please desist from hastily leaving negative feedback out of frustration as it doesn't solve the problem. Please contact us should any issues arise with your order and we will try our best to resolve it for you as soon as we possibly can
3. Please contact us before opening a dispute as we may be able to resolve the issue without taking it that far.
4. Please give us up to 2 business days to resolve or respond to all complaint.
1.If you don't get a response within 1-2 working days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails.
2. Please add us in your contact and email us again.
1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
2. Items are generally shipped out the next business day after your payment has been cleared (Weekends and Bank Holidays excluded)
3. Orders will be shipped out via Royal Mail First Class Recorded.
4. The shipment usually takes 1-2 days (Sunday and Bank Holidays excluded), if you need the item urgently, please contact us for detail before purchase.
5. Local pick up is available upon request.
6. We only ship to confirmed Paypal address
7. ***Please contact us via ebay with your postcode to get an accurate postage cost if you're outside the UK mainland***
8. Please always check the item when you receive delivery to make sure it’s all in good condition before accepting it
If there is any signs of damage to box, please sign for it as damaged
Please note if you do not do this, we cannot put in a claim with the courier company as they will not accept
9. ***International buyers outside of EU, please contact us to confirm if we ship to your country before buying***