All parts are in used condition but they all checked before removed from the car and also we check them before posting.
All our items have security permanent marking as well as UV pen marking if any of this missing on return NO REFUND WILL BE GIVEN and there is no exception to this rule.
Please make sure that you check part number before buying if not sure please e-mail me first.
Items are usually dispatched within 24-48 working hours of cleared payment.
All items will be posted by Recorded delivery, if you require tracking number please contact us.
The goods you order will be delivered to the address you give when you place your order unless agreed in writing.
If delivery cannot be made to your address for any reason we will contact you as soon as possible.
If you live in a remote location such as the Scottish Highlands, offshore islands or Northern Ireland please contact us for delivery quote as price stated in the listing is for UK mainland ONLY.
If the courier asks you to sign for the goods then please check their condition. If the packaging has been badly damaged or opened then please make a note of this with the courier before signing. Do not reject the goods - you must sign for them and then notify us of any problems.
For Christmas deliveries Royal Mail's cut off date is usually 18th December. We will continue to dispatch items after this point but they may not arrive until after Christmas day.
If you wish to return the item you must contact us first for return details.
Every return must be authorized.
You may return an item which was damaged or faulty when delivered for a full refund. We test all returns. The refund will be issued once the item has been received and verified as faulty. In this case we will also refund your return postage. You must notify us of the issue within 7 working days of delivery.
Items that have been tampered with or damaged during fitment will not be refunded.
You may return an item which is not as described for a full refund. The refund will be issued once the item has been received and verified as incorrect. In this case we will also refund your return postage. You must notify us of the issue within 7 working days of delivery.
You have the statutory right to cancel the order within 7 working days of delivery and have a full refund (cooling off period). The refund will be issued once the item has been received back and processed. Return postage will only be refunded if the item is damaged, faulty or not as described. It is the buyer's responsibility to return the item. If you decide to return an item after the cooling off period has expired a minimum 25% restocking charge will be deducted from any refund.
In the case where an item has arrived damaged you will be required to provide a photograph showing the damage before any return will be processed.
Item must be in original condition as received, we will not accept returns on items that have been broken apart, modified or damaged.
Items must be returned with all original components unless otherwise agreed in writing. Any items that arrive back with parts missing will be resent to the customer at the customer's expense.
Any items are returned at your own risk. We strongly advise you to take care when returning items to us for example, by ensuring the goods are correctly addressed & adequately packaged. Items that arrive back damaged or destroyed as a result of poor packaging will not be accepted. These items will be resent to the customer at the customer's expense.
If you have any questions about our returns policy please contact us prior to purchase.