Payment

I accept PayPal, Personal Cheques, Postal Orders or Direct Bank Transfer.Please note that payment must be received within 7 days of auction ending, otherwise the item will be re-listed and unpaid report made to ebay.

Paypal with no extra charges for all major CREDIT/DEBIT CARDS holders. PLEASE NOTE:- For the buyer from outside UK, I only accept Paypal payment.

Cheque will be despatched once fully cleared (Usually 5 working days). NO International cheque please. Please send message to ask for bank details and my postal address after purchased.

For Postal Order and Bankers Draft payments, item will be dispatched IMMEDIAITY after payment received.

Direct bank to bank transfer. Please contact me for bank details. Item will be sent once payment is received into my account (Usually 3-5 days)

POSTAGE & PACKAGING

All deliveries within the UK are sent by DHL or City link next working day Delivery (24 hours,insurance cover up to 200 pound).We will make sure item will be sent out next working day, we will not take responsible to pay for the delay by courier, but we will try out best to help. Please do not use courier's fault to against us.

For postcode start with IV,G83-84,KW,PA20-49,PA60-78,PH17-26,PH30-44,PH49-50,ZE,IM,GY,JE, postage need £10 more on top of standard UK rate.

For Southern Ireland & BT postcode, postage need £8 more on top of standard UK rate.

For European buyer, we can ship to countries below:

France, Germany, Belgium, Holland & Luxembourg - Postage will be £14.99

Austria , Italy , Portugal , Spain, Switzerland, Denmark , Finland , Sweden & Norway - Postage will be £19.99

Greece - Postage will be £33.99

I can NOT offer a collection/pick-up service for local buyers, sorry about this.

Tracking number will be provided if buyer request. Occasionally items get lost in the post- if this should happen, buyers must wait 15 working days after item was despatched before the item can be declared lost (in line with DHL & Parcel force official policy). If the item has still not arrived after this time I will provide a replacement (or a refund if no further stocks are available).Postage and packing costs include administration and handling charges.

Refunds & Returns

Returns or refunds will only be honoured if the product is found not as describled. All products are fully checked prior to despatch and only 100% fully operational and cosmetically perfect will be sent. Any goods found to be faulty within 7 days of receipt, can be returned for a replacement (if in stock) as long as the product has not been worn,altered or changed in any way.If on return i find that the product or packaging has been worn or tampered with in any way, shape or form i will not be able to offer a replacement.

Please note, we will not refund postage if buyer change mind within 7 days.

Please note, buyer need to pay for the return postage.

I really appreciate if you can open the parcel to check see any damage when courier driver delivering to you. If any damage, please get prove from the driver. This will help us to speed up on damage claim.

Feedback

I will leave positive feedback to every paying buyer and I kindly ask that you return the favour and do the same. I pride myself on offering excellent customer service and my reputation is very important to me. In the unlikely event you are not satisfied with the transaction, please email me thought ebay message and I will try my hardest to resolve the issue. If you feel aggrieved in any way, PLEASE CONTACT ME FIRST before posting negative feedback as all problems can somehow be resolved!