1) Shipped directly from our UK Warehouse.
All items will be shipped within 24 hours after payment is received. We will
notify you the shipping time of your items. Please NOTE that orders placed on
weekends or public holidays will be sent out on the next working day.
2) Shipping details:
2-4 business days by Royal Mail 1st Class Standard
5-8 business days by Royal Mail Airmail (Small Packets)
For multiple purchase or special shipping requirement, pls contact us.
3) Delivery may be delayed during weekends and holidays. We'll strive to provide
you the most reliable way of shipping. But sometimes it is highly depended on
the courier companies and local customs, especially for international shipping.
44)No local pick-up service will be provided.
1) Paypal only. Credit card (Visa, Eurocard /MasterCard, Amex, and Switch or
Visa/Delta) payment can be accepted ONLY through PayPal (You don't need a PayPal
account.) Our Paypal account is:
2) We will ship item to your PAYPAL Verified Confirmed Address, if there is NO
special instruction only.Please leave note in PayPal when making the payment
if you have any special request (colors/size, address, etc).
1) Please feel free to contact us if you have any question or wholesale
enquiries. Mails will be replied in 24 business hours from Mon. to Fri and ASAP
during weekends and holidays.
2) Please contact us to: firstname.lastname@example.org.
If you do not receive our reply, please kindly re-send your email and we will
3) Leaving negative feedback is not a proper way to solve problems but
communication is. So please contact us first if you are not satisfied with our
products or service.
Warranty and Return Policy
1) 12 months Warranty from the date of purchase covering manufacturing defects,
but doesn't cover items that have seen abused, burned and damaged in any form.
2) Please contact us if you have NOT received item in 7 days, we will check it
with post office and resend any missing item.
3) In the unlikely event that your product is faulty in anyway, you must contact
us ASAP and then return it within 7 Days of receipt. The postage and packaging
fee will NOT be refunded.
4) We will not be responsible for the delivery or insurance charges incurred in
returning item back to us. If you return an item purchased from us, it must be
back in Factory Condition. This includes packaging, inserts, manuals etc. Please
allow up to 5 Working Days for us to process your returned item.
Please do not bid if
you disagree with the above terms. Thank you!