This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
New other (see details): A new, unused item with absolutely no signs of wear. The item may be missing its original packaging,
or the original packaging has been opened or is no longer sealed. The item may be a factory second, or a new and unused item with minor defects. See the seller’s listing for full details and description of any imperfections.
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... Read moreabout the condition
1) Changed your mind: We offer a no quibble 14 day money back guarantee for all goods shipped correctly that are not required. The item must be returned in its original condition. The buyer will be responsible for the return postage and packaging charges at their expense. Also for item that have a postage cost charged for shipping the item out, that amount will not be refunded as we have already paid that item for it to be shipped out. For items that have Free Post & Packaging charges, a deduction of 25% will be made for post and packaging charged from the amount paid and the balance will be refunded via the original method of payment. EXAMPLE Item Cost £19.99 + free P&P, if item returned, £15.00 will only be refunded. £5.00 will be deducted for postage and packaging.
2) For items which are faulty on receipt, you must notify us within 14 days by e-mail through ebay only. Faulty items should be returned to us no more than 30 days after the date of purchase at the buyers expense and upon receipt we will either replace or refund the item subject to confirming that the item is faulty.
3) If a wrong item is received, you must notify us within 7 days and the item must be returned to us after no more than 14 days of receipt and we will send the correct item and also refund the minimal postage charges that are required to return the parcel to us. This is usually second class RECORDED post. Please keep proof of postage and make a note of the tracking number. These may be required in the event of the parcel getting lost in the post. If a faster service or a more expensive method of postage is used to return the item, we will only refund the minimum amount it would have cost to send the item back to us and not the actual price paid.
Send the item back in its original condition with a note stating your ebay ID, contact phone number and reason for returning the item.
Our Return Address is;
Unit2 James Scott Road