This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing
its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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PLEASE DO NOT SEND any postal PAYMENTS to this address. (Buyers will be given a different address)
Return policy details
We are committed to providing the highest quality products and customer service. If you are not satisfied with your purchase simply return the item(s) to us in their original condition within 14 days of receipt. We will issue a refund (excluding the original delivery charge) upon receipt.
You are also entitled to return your item(s) to us in their original condition within 14 days of receiving your order for an exchange. This means that you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase.
To ensure your return is dealt with in the quickest possible way please use the returns coupon which is enclosed with your order.
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.
We cannot accept liability for parcels damaged during transit so we advise you to wrap the product adequately to prevent this happening.