We prefer the payment via PayPal. This ensures the security of your transaction(s). Please make sure the item is paid within 48 hours of sales.
PayPal is the quickest, easiest and most secure way to pay for all your online purchases. If you are unsure on how to use PayPal or if you are experiencing problems with your account, you can contact PayPal's Customer Support on 0870 730 7191.
Alternatively, you can log in to your account and go to the help section.
E-cheques: PayPal also offers the opportunity to pay by E-Cheque. Please note this method of payment can take up to 14 days to clear. We will not post your item(s) until payment has cleared. For this reason we would suggest you use the normal PayPal method if at all possible.
If you need any help with other payment method, please contact us via eBay message system before buying.
We will dispatch the item to the postal address in your eBay account within 1-2 working day after the payment is cleared. If you need to post to other address please contact us before order has dispatched.
When your order is dispatched from our warehouse, you will be sent an email to confirm that it's on its way. From that time we would expect you to receive your order within 2-5 working for deliveries within the mainland UK.
In case of late delivery, please allow at least 10 working days from dispatch of your order before notifying us.
It may be advisable to check with your neighbours to see if a parcel has been left with them, check any outhouses you might have where it may be left if it cannot fit through your letterbox and contact your local sorting office to see if the item has been returned to the depot as undelivered and awaiting collection.
Postage charges for items heavier than 2kgs apply to UK mainland only. Please contact seller for postage to other areas outside UK mainland.
Thinking of returning an item. Not a problem. Most Buy It Now purchases are protected by the Distance Selling Regulations, which give the buyer the right to cancel the purchase within 7 working days after the day that they receive the item.
All items cover DOA (Death On Arrival) return. Please contact seller first to arrange for return.
We advise you to use recorded delivery, or a delivery service that can be tracked and traced, as parcels that do not arrive back to us cannot be refunded by us. You will need to pay for the postage of any items you return.
Returned item must be in resellable condition. Refund will be issued within 5-7 working days of receipt of the returned item.
Please contact us before leaving any negative feedback and enable us to rectify any problems with your order.
If in doubt, contact us via the eBay message system before buying.
Hello. Welcome to our new eBay Shop (Happy Online Shop).
We are a small business. We start working from home in Fulham, London specialize in selling electronic and baby items with huge discount price for three years. This is our new eBay shop and we got a small unit in West London to store our stocks (Yes, our stocks are in hand ready to ship!!!). I work with my friend since the day we started our business. So we are only 2 people working hard to ensure every customer is satisfied. My friend do the packaging and I do the email. Of course, we need to help each other on busy days. :)
Thank you so much for visiting our eBay shop and have a nice day.
You can contact us by leaving us an eBay message.
We try our best to reply to all the customer queries and happy customers are our top priority.
Please note that we will endeavour to answer any questions or queries as soon as possible however in unforeseen circumstances it may take up to 48 hours (not including Saturday, Sunday and bank holidays) for a reply to be sent.
Once customers have received items we ask that feedback is left to confirm delivery. We aim for 5-star service so please leave us feedback via eBay. Customer satisfaction is a top priority for us, so if customers have any problems or questions regarding transactions we ask that contact is made with us before leaving any type of feedback. This will give us the opportunity to reasonably rectify any issues raised as quickly as possible.
Negative feedback is obviously something we strive to avoid. We are always willing to work things out but if we don't know about issues, we cannot resolve them.
That's how we strive on eBay and keep our price down and adding value to our customers so please give us a chance to solve any problem you have.