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Under the United Kingdom's Distance Selling Regulations, UK Customers have the right to cancel the purchase contract at any time up to 14 days after the day of delivery. In order to use your right to cancel the contract you must inform us by email through the EBAY messaging system stating the reason for cancelling, prior to returning the goods. The buyer is responsible for returning the goods and covering the cost of the return postage. Once you have submitted your notice of cancellation, the goods must be returned at your own cost to: Bobolocho 40 Preston Park Ave Brighton BN1 6HG England On receipt of the returned goods a refund of the original purchase price will be made less the P&P cost. We reserve the right to charge a restocking fee of 100% in the event of items returned damaged, with missing/incomplete parts or lost in return post. In the case of faulty goods we will after you have informed us and returned the items, fully refund and pay the equivalent return postage at a 2nd Class rate after examining the returned item. We will not be responsible if an item is not received by us in the return process and recommend that you send it recorded delivery. You must ensure the goods are not damaged or lost whilst in your possession or in return transit. Be aware, we do not offer refunds for items not received in the post unless we are unable to send another replacement. OVERSEAS buyer may return items under the same conditions as UK buyers. The only exception is for items lost in delivery which is very rare. You are required to wait until we have processed a claim with the postal service and received compensation before refunds will be issued. Be aware this can take sometime. As a Buyer in the UK or Overseas if you are not happy with any conditions above please do not purchase, this is to avoid any embarrassment and future issues.