After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you are not completely satisfied with your products or you want to exchange them, you can return them within 30 days to us unused, in the original unopened packaging, including any tags and labels and in a perfect and saleable condition at your expense (unless otherwise agreed). You will then receive a full refund or an exchange to the same value as the item originally purchased.
We regret that we are unable to refund any items after this cooling off period, but in exceptional circumstances we will consider an exchange for other goods of equal value that are in stock.
Please note Paypal can take 3-5 working days to process a refund once it leaves our account. If you return an item to us that is faulty; which you did not order; or for any other reason that is our fault, we will obviously refund you as well as reimburse you the cost of the return postage.
To return a faulty item, please contact us in advance and if possible provide evidence of fault so we can assess what actions to take; it may be that a replacement item can be supplied. This will enable us both agree the actions
In all circumstances, you will be responsible for the item or items until they reach us.
For your own protection, we recommend you use a secure delivery method, such as Interlink Express or Parcel Force or regular mail which requires a signature upon delivery and insures you for the value of the goods.
Please clearly mark your name, order number and details of the item you wish to return, plus any particulars of exchange required. If you do not have these details available then pass on as much information as possible. Our return address is: C Boothby. 7 Byland Close, Simonstone. Lancashire. BB12 7QA UK