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Block-Heel-Studded-Spike-Lace-Up-Buckle-Ankle-Boots-Black-UK-4-US-6-EU-37
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Details about  Block Heel Studded Spike Lace Up Buckle Ankle Boots Black UK 4 / US 6 / EU 37

Block Heel Studded Spike Lace Up Buckle Ankle Boots Black UK 4 / US 6 / EU 37

Seller information

99.3% Positive Feedback
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Registered as a business seller

Item information

Item condition:
New with box
Ended:
16 Feb, 2014 20:02:42 GMT
Winning bid:
£16.00
shipping
17 bids ]
Postage:
£2.99 Standard Delivery | See details
 
Item location:
Huddersfield, United Kingdom
 
Posts to:
Europe, United States, Australia, Canada
Delivery:
Payments:
International postage and import charges paid to Pitney Bowes Inc. Learn More- opens in a new window or tab
Returns:
14 days refund, buyer pays return postage See details
Protection:
 | See details - opens in a new window or tab
eBay item number:
231153157993
Seller assumes all responsibility for this listing.
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Item specifics

Condition:
New with box: A brand-new, unused, unworn and undamaged item in its original packaging (such as the original box ... Read moreabout the condition
Color: Blacks Black - Synthetic Leather
Main Colour: Blacks Black - Synthetic Leather Colour: Blacks Black - Synthetic Leather
Exact Colour: Blacks Black - Synthetic Leather Shoe Size: UK 4
Heel Type: Block Style: Ankle Boots
Exact Heel Height: 3 Brand: Spy Love Buy
Upper Material: Synthetic Leather

Block Heel Studded Spike Lace Up Buckle Ankle Boots
    Make an impression with these solid pair of lace up spiked ankle boots
    Add these with a pair of skinny jeans
    Featuring a 3 inch block heel
    Finished with lace up, buckle, stud and spike detail
    Made from quality leather style material
 
About Us Payment Shipping Returns Contact Us

About Us

Welcome to I Love Shoes UK, we hold regular auctions of many of our latest items. If you love shoes and you love to hunt out a bargain then I Love Shoes UK is for you.

We have been trading on Ebay since 2006 and Customer Service is key to our business, we strive to provide 100% satisfaction, that’s why if for whatever reason you are not happy with the item that you receive, we provide a 14 day money back guarantee!

In order to provide 100% safety to the customer we only accept paypal payments

PayPal is a safer, faster, more secure way to pay online – your financial details are never shared and Paypal safeguard your bank, credit or debit card details.

Please visit the Paypal website for more details

UK Delivery

Standard UK delivery is £2.99 and is made using Royal Mail tracked delivery. This is a 2-3 day service.

Special Next Day Delivery is £5.99 and is made using Royal Mail Next Day.

We dispatch all orders within 1 working day from when the order has been placed.

If you are not at the delivery address to receive your parcel and the item does not fit through the letter box then the postman will leave a card telling you how you can collect it.

Do you deliver to BFPO?
Yes we do. All BFPO addresses must be registered as UK, rather than the country where you are posted. Royal Mail will then deliver the parcel to the British Forces Post Office in London. It then becomes the responsibility of the British Forces to deliver your parcel to the correct location.

Do you deliver to my work address?
We can deliver to your place of employment but we do not deliver to PO Box addresses for security purposes.

International delivery
International deliveries are made using Royal Mail, please allow 3-7 days for Europe and 7-14 days for the rest of the world. We attempt to dispatch all orders within 1 working day from when the order has been placed. A large percentage of orders get dispatched within 24 hours when placed on a working day.

Overseas shipping costs are as follows:
European: £7.99
Rest of the World: £9.99

Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.

International returns please note: If you are returning anything to us from outside the EU you must complete a customs declaration indicating that the package contains 'returned goods' or similar. If your parcel is stopped in UK customs and a charge levied, we will refuse payment and the package will be returned to you. Under no circumstances will we pay customs duty in order to receive back our products.

Will I be charged customs and import charges?
Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.

We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Has my order been dispatched??
As soon as your order is dispatched, you will be sent an email to confirm that it's on its way.

I have received a faulty item
If you think the item you received is faulty, please contact our customer service team by email sales@ilove-shoes.co.uk. We will then advise on how to proceed with the return. Please include as many details as possible about the fault.

I have received an incorrect item in my order
If you have received an incorrect item in your order, please contact our customer service team sales@ilove-shoes.co.uk. We will then advise on how to proceed with the return. Please include as many details as possible about the error.

An item is missing from my order
All though we endeavour to ensure that all orders are correct, regrettably mistakes can happen. Please contact our customer service team sales@ilove-shoes.co.uk, who will try to rectify the mistake as quickly as possible.

How do I return my item(s) for a refund/exchange?
If you are not 100% happy, according to distance selling regulations you have the right to cancel your purchase within 7 working days, however we allow up to 14 days (starting the day after the item is received).

Your item must then be returned to us, in its original condition and packaging, we recommend using a recorded delivery method.

Please note that you are responsible for the cost of postage to return your item.

If you would like to exchange your item, we can try our best to exchange the item for you in a different size or style but we cannot guarantee we'll have the item you need in stock. We only carry a certain amount in each style as fashion is changing constantly so please bear this in mind to avoid disappointment.

Any exchanges agreed are at our discretion and we cannot do an exchange if the size you now require has already been listed and we have no more in stock.

Help & Contact
If you have any questions or queries, please email our Customer Care Team at sales@ilove-shoes.co.uk

Our returns policy

We accept returns on all items, no quibble and always make this process as easy and hassle free as possible.
If you are not completely satisfied with your purchase, simply return the item(s) to us within 14 days of receipt.

How do I return my item(s)?
If you would like a refund or an exchange, simply send your item(s) back to us through any postal service of your choice within 14 days of receipt to:
I Love Shoes UK
Barncliffe Mills
Unit 9, Near Bank
Shelley, Huddersfield
HD8 8LU

Items should wherever possible be returned in their original packaging with a note of your name, address and order number.

It is very important that when you return an item that we know your name and the order number to which it relates. Without these details we won't be able to take the action you require.

If you are returning a non-faulty item, then the cost of returning the item to us is your liability.

The item is your responsibility until it reaches us so for your own protection we recommend that you send the parcel using a recorded delivery service that insures you for the value of the goods. We cannot refund return items lost in the post.

We ask you to take reasonable care of the goods you purchase while they are in your possession. This means that: you may inspect and try on the goods as you would try them on in a store but tags should not be removed from any item and the original packaging should be retained and undamaged. Goods should not be soiled, torn or damaged.

Your refund will be credited to your Paypal account.

As soon as your return has been processed by us, we'll email you to let you know.

International returns please note: If you are returning anything to us from outside the EU you must complete a customs declaration correctly indicating that the package contains 'returned goods'

Can I exchange an item?
If you would like to exchange your item, we can try our best to exchange the item for you in a different size or style but we cannot guarantee we'll have the item you need in stock. We only carry a certain amount in each style as fashion is changing constantly so please bear this in mind to avoid disappointment.

Any exchanges agreed are at our discretion and we cannot do an exchange if the size you now require has already been listed and we have no more in stock.
Please include the name and size of the item you wish to exchange for within the return package.

I returned an item and it was incorrectly refunded or replaced

We are really sorry if we made a mistake when processing your request.
If you were expecting a replacement and got a refund instead, this may be because we were unable to exchange the item for what you wanted. In this case we would automatically issue you with a refund and email to let you know.

If you were expecting a refund and we sent you replacement goods, please get in touch with our customer service team so we can sort it out for you. In the absence of instructions from you, we will assume you want a refund for the returned goods.

Have you received my returned goods?
As soon as your return has been processed by our customer care team, we'll email you to let you know.

In the unlikely event that you don't receive this email within 10 days of posting your parcel to us, please get in touch with us and we'll confirm if it was received.

If you have returned your parcel using Recorded Delivery or another service that can be tracked, please give us the reference number when you contact us.

I have been refunded the incorrect amount"
We are very sorry if we have made a mistake on your refund. Please get in touch with our customer service team who will try and sort it out for you as quickly as possible.

The following may affect the amount you have been refunded:
  • The delivery charge, which would only be refunded for cancelled orders made under Distance Selling Regulations or if the goods are all faulty.
  • Any discounts that were applied at the time of sale, which may not now be applicable

My return was processed but I wasn't refunded my delivery charge
We will usually refund you what you paid for the goods but not the delivery charge except in cases where the order was cancelled under the UK Distance Selling Regulations, or the entire order was faulty.

Return postage
If you are returning a non-faulty item, then the cost of returning the item to us is your liability.

Please note the item is your responsibility until it reaches us; for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot refund return items lost in the post.

I have received a faulty item
If you think the item you received is faulty, please contact our customer service team by email sales@ilove-shoes.co.uk. We will then advise on how to proceed with the return. Please include as many details as possible about the fault.

I have received an incorrect item in my order
If you have received an incorrect item in your order, please contact our customer care team at sales@ilove-shoes.co.uk. We will then advise on how to proceed with the return. Please include as many details as possible about the error.

An item is missing from my order
Regrettably mistakes can happen. Please contact our customer service team sales@ilove-shoes.co.uk, who will try to rectify the mistake as quickly as possible.

Help & Contact
If you have any questions or queries, please email our Customer Care Team at sales@ilove-shoes.co.uk

If you have any questions or queries, please email our Customer Care Team at sales@ilove-shoes.co.uk who will be more than happy to help.

Beautiful item!! So pleased. A highly recommended seller. Thank you so much. A++
- lucym692
Fab quick service would definitely reccomend! Item recieved within 2 days! Fab!
- harlottehawkey19

Business seller information

I LOVE SHOES
VAT number: UK 918339307

Returns policy

After receiving the item, cancel the purchase within
Return postage
14 days
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you are not 100% happy, you have the right to cancel your purchase. If you would like to return your item for a refund or an exchange please email us within 14 days of receipt of the item.

Questions and answers about this item

No questions or answers have been posted about this item.




Seller assumes all responsibility for this listing.

Postage and packaging

Item location: Huddersfield, United Kingdom
Postage to: Europe, United States, Australia, Canada
Domestic dispatch time
Will usually dispatch within 1 working day of receiving cleared payment - opens in a new window or tab.

Payment details

Payment method Preferred/Accepted  
Credit or debit card through PayPal
PayPal preferred
 
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