Blossom Sugar Art Cutters & Veiners Mould Sets Petunia Hydrangea 1ST CLASS POST
Our preferred method of payment is PayPal, the safest and easiest way to pay for goods on eBay!
We aim to dispatch all orders received from Monday to Friday up until 12.30pm (UK time) the same working day.
Your goods will be shipped by Royal Mail and can take between 1 - 25 workings days depending upon your shipping location.
We list our items direct onto eBay in Australia, Canada, USA. We also have around 400 products which have been translated and listed on eBay France, Germany, Italy and Spain.
For International Customers please note we use Standard Royal Mail Airmail for posting overseas. This does not include Tracking. If you want your item to be tracked please let us know. Tracking is substantially more expensive postage and is not available from the UK to all Countries overseas.
Delays or Non Delivery
If you do not receive your order within the timescales quoted please check with your local Post Office depot, before getting in contact, to ensure it has not been taken back there. This is something we ask all customers to do as it is surprising how often Postman forget to leave a Failure to Deliver Card! Please do not worry if your item does not arrive. We will place a replacement in the post to you or refund your payment.
If on receipt of your order you are unhappy for any reason, please contact us and we will do our very best to resolve.
Items can be returned (on prior agreement) for an exchange or refund as long as they are returned in the original condition and packaging within 14 days.
The return postage costs for damaged or faulty items will be reimbursed on receipt of the returned item.
If customers change their mind and return items to us the return postage cost is non-refundable.
For orders where customers change their mind we do not refund the original postage cost that we are charged for posting the item.
Please note if you change your mind we will deduct the original cost of posting the item to you. This includes all Free Post Listings and all overseas orders;
Based in the English East Midlands, Leicester, The Crafty Cookshop is a global on-line supplier of a wide range of exciting products including bakeware, bath and body products, giftware, cake decorating equipment, kitchen accessories, poo pourri, snoozy slippers, women's bags and much much more. In stock and waiting for your orders are over 1,500 products.
We have been trading on eBay since May 2011. You can also find us on Amazon and www.craftycookshop.co.uk. Prices on our website are less than on eBay & Amazon particularly when buying multiple items.
The Crafty Cookshop offers excellent service, evidenced by our fantastic customer feedback, high quality products at low prices to customers around the world
Orders are dispatched within 24 hours (UK Time) Monday to Friday.
The driving forces behind the business are Jason and Caroline Pegg. Caroline takes great pride in sourcing our exciting range of products while Jason focuses on exploring new ways of improving service and enhancing our offer across the globe.
The product range is continually being enhanced and feedback on the range from customers is welcomed. Please get in touch if you have any questions.
If you contact us you are assured of a warm reception. If you have any questions about the collection a member of the team will be delighted to respond to your queries.