We accept payment by: Credit or Debit Card via PAYPAL ONLY, Postal Orders, Bank Transfer, Banker's draft and Cheques.
Only Paypal and Bank Transfer payments are accepted from international buyers
Once an item is bought We will send an Invoice with detailed payment information to your REGISTERED E-BAY E-MAIL ADDRESS. Please make sure the e-mail address you have registered is correct.
Cheques take 4 working days to clear, this means that if a cheque is banked on a Monday, it will clear at Midnight on Friday. Weekends & Bank Holidays are not classed as Working Days.
Once an item is dispached We will e-mail you with the delivery details, most orders can then be tracked on-line.
Please keep invoice as it is your proof of purchase and will be needed should you ever need to register a warranty claim.
All goods are usually shipped within 24hrs of cleared payment being received.
Shipping discount: if you buy more than one item, you may be elegiblle for a postage discount, please email to us to get a quote.
All items are shipped to the address you have provided on PayPal. WE ONLY POT TO PAYPAL CONFIRMED ADDRESS.
All items will require a signature on receipt so please ensure someone is available to accept delivery.
Once shipped, goods are usually delivered between 8am and 6pm. Saturday / Sunday & Bank Holidays are not classed as working days.
If you require a Saturday or AM delivery please e-mail for a quote.
DESCRIPTIONS - All of our descriptions are as accurate as possible, as most are taken directly from the manufacturers manual or product literature.
PICTURES - Most pictures are generic of the item described. We try to be as accurate as possible with the pictures used, but please be aware that manufacturers do at times change the appearance of a product during its' manufacturing cycle.
Returns and refunds
Genuinely faulty goods will be replaced or money refunded. However we must be advised of any faulty goods upon receipt of the item.
If a problem is found within the warranty period of purchase, please e-mail to us and we will contact you and arrange to have the problem sorted out for you.
We always state within our auctions the warranty associated with any product. Should an item become faulty within the stated warranty period, the item will usually need to be returned to us as the dealer. We will then arrange a repair with the appropriate manufacturer / service centre and return the item to you. The item is returned to us at your expense-we will return the repaired item to you at our expense.
Our 14 days return policy:
Refund will be given for all not faulty items returned back to us within 14 days from the day you bought an item. All items has to be returned to us at your expense. Postage & packing fee is not refundable. All returned items will be charged a 20% restocking fee. All items has to be returned in it's original undamaged and unsealed packing
First thing you have to know about us is: We do not import any of our alarms from China. All alarms and accessories sold by us are MADE IN EU and meets all EU standards and regulations.
If you live or work within M25, Essex or Kent We offer a fully mobile service
You don?t have to come to us, we will come to you ( your workplace or home ) and fully fit alarm system chosen by you.
To make it even better we will give an 18-month full labour and parts warranty on all alarm systems fitted by us.
Usually we only give 12 month warranty.
Please contact us for a quote.
You can contact us:
or call: 9.00am-5.30pm
Phone: 01268 459887