This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If there are irremediable defects with the devices, you can return them back to us for repair or replacement or full refund.
If you have any problems with your purchase please contact us within 3 working days from receiving the item.
All items are send out with Free Full insurance. Please do check the item before signing for it and receive it. If you do receive it and item was damaged during transport then couriers insurance will not be valid
All returns must be pre-authorized and please contact us with the reason for your return, All items must be return unused in their original packaging, with full box & its contents.
All returns must be sent to us within 14 days from the day you receive delivery of the item(s).
For the first 7 days after receiving your item: Please note if the return is due to change of mind then all returned box(es) opened goods are subject to a 20% restocking fee. Any refund will be reduced by 20 % of the total cost to cover our general administration & warehouse restocking cost and the fact that item cannot be sold again as brand new but as used. If item is still sealed in original package the refund will be in full
All customer returns must be accompanied by an appropriate courier with online tracking, All customers are advised to keep safely the proof of payment for returning item(s)' deliver along with the confirmation note or slip provided by the relevant courier service with tracking number on it, until we confirm the safe receipt of your return item(s).
Customer is responsible to bear the cost of return and we do not accept or can not be held responsible for lost or damage of the item whilst in transit to us.
We advise you to include a note with ebay item number and buyer’s ebay user ID clearly stated on it, along with the return package. Soon after our ‘Returns Dept’ has received your returned item(s) package, the necessary actions will be initiated to process your refund and this process could take up to 2-4 working days.
Your refund will be made on the same mode of payment you used to make the payment at the initial purchase & no alternative methods are allowed.