After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Once you receive your order if it is not what you expected or it is not quite right for you then we can accept a return. You must notify us within 14 days of the date of purchase that you wish to return an item(s) by contacting us by email via ebay or telephoning us on 0116 269 4368, providing us with a brief statement of why you wish to return your item along with the eBay record number located on your receipt, this will enable us to trace your order within our system and confirm your return.
Once you have informed us of your decision to return the item you have 7 days to return the item to us. If the item(s) arrive back after the 7 days we may refuse a refund.
The item(s) you are returning must be in a brand new condition, the original packaging and be un-worn/un-used. Again, failure to comply with this may result in a refund being declined and the item being sent back to you. An administration and handling fee of the lesser of 10% of the value of the item or £5 will be applied to each item returned unless it is deemed to be faulty.