A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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“This Hoodie is Brand New, and is Made to order once order is placed. Don't forget you can personalise with GAMES TAG.......”
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you are unhappy with your purchase we will be happy to exchange or refund a product within 14 days of purchase, providing the goods are in as-new condition and with the following exceptions: - Create-your-own / Personalised products are non-refundable unless faulty - Create-your-own products can be exchanged for a different size but only upon the payment of a £4.75 exchange fee + Cost for us to return back to you. - The customer is responsible for the cost of returning products to us unless the return is due to our error, in which case we will refund the postage costs. All returns Should be returned using an INSURED Courier, Like ROYAL MAIL RECORDED. That way YOU can prove that you returned if the Item goes Missing in Postal system, This is for your Benefit and without this we can not release any Refunds if undelivered to us. PLEASE GET IN CONTACT BEFORE LEAVING FEEDBACK, IF YOU HAVE ANY ISSUES OR COMPLAINTS WE WILL DO OUR BEST TO RESOLVE THEM.
T-shirts will only be accepted if they are unworn and come complete with the tag.
Please note that all our t-shirts are printed to order and we clearly state detailed measurements on each listing.
Therefore we we will not accept returns based on a wrong size ordered, it is up to the customer to order their correct
size. We will always do our best to solve any problem you may have