You are aslo welcome to pick up from my shop see address and T & C's below
TERMS AND CONDITIONS
Caravan Solutions ltd
aim to provide our customers with the highest level of service and hope that our customers will find shopping online with us an easy and enjoyable experience.
Small items are posted second class Royal Mail 3-5 working days unless otherwise stated. Larger items are sent by courier usually on a 36 hour basis (Not guaranteed).
Please note that Saturday and Sunday are not classed as a working day.
If you need the item quicker please contact us, we can arrange it.
DAMAGED / FAULTY GOODS
Caravan Solutions Limited make every effort to ensure that our products reach you in perfect condition. However should you receive any products in less than perfect condition please contact us within 7 days and we will arrange to exchange the item or refund your money in full. The cost of postage for damaged or faulty goods will be paid by Caravan Solutions Limited.
RETURN / EXCHANGE
If you need to return an item for any reason please include the original paperwork sent to you with the item, this contains all the information we need to identify YOUR order from all the others. Failure to include this information may result in delays to any refunds.
Please return all items in original packaging and in original condition.
Please ensure that returns are well packaged as you remain responsible for the parcel until we receive it.
The postage cost, listing fee and final value fee, plus any out of pocket expences for unwanted items will be paid by the purchaser
PLEASE RETURN TO:
CARAVAN SOLUTIONS LIMITED
UNIT 4 CROSSROADS BUSINESS CENTRE
10 CRESWELL ROAD
TELEPHONE 01246 810438 landline
07886 987118 Mobile or text a question
Every care is taken to ensure that descriptions, measurements and colours are correct at the time the products are put online, however sometimes manufacturers alter products without prior notice, in this event we shall aim to rectify the information ASAP.
POSTAGE AND PACKING COSTS
The P&P cost quoted are for main land UK only. Large items which go by courier DO NOT include HIGHLANDS, ISLANDS AND IRELAND. Please contact us for a quote to these destinations.
OUR Showroom and Phone lines are open,
Monday - Saturday : 9.00am - 5.00pm
Sunday : 10.00am - 4.00pm (We are closed some sundays in the summer)
CLOSED TUE / WED MOST WEEKS
Nigel can be contacted on 07886987118