Terms and Conditions:

Goods which are either unsuitable or have been purchased in error may be returned to ourselves for credit/refund or exchange within 14 days of receipt. Goods must be in unused, in there original packaging and with any tags/labels still correctly attached (We reserve the right to charge a fee to replace product packaging which is defaced, damaged or missing). Goods must be in a re-saleable condition when returned (Unless proven faulty).
Helmets: All Crash Helmets MUST have all stickers/instructions attached to the helmet and not worn/used in any way, as they will not be accepted as new and therefore can't be returned. Helmets: No refund will be given under any circumstances after 30 days from the sale date.

Returning:
Please include senders name and address, along with a copy of the original payment receipt and your contact phone number. It is recommended that goods are returned by recorded/insured delivery as we can't accept responsibility for undelivered/damaged returned goods. eBay Refund Returns: Listing price only will be refunded and not postage charges. Please Note: There is a £ ? return postage fee for all International parcels for exchange (UK: Free except Nothern Ireland and some border areas).
Charge does not apply to faulty items.

Please address returns to: 
MSG Bike Gear
Returns Dept
Newsham Hall
Aislaby
Eaglescliffe
Stockton on Tees
TS16 0QS

IMPORTANT: Please include senders name and address and phone number along with a copy of the original payment receipt and your instructions

Cheques payable to MSG Bike Gear, Cash (at own risk) or pay at our paypal account:

Returns: Return post charges will only be refunded under certain circumstances and if agreed with us first.

Any Problems Please Let Us Know

Many Thanks
MSG
Tel: 01325 332900 or 01325 333346

MSG Bike Gear was established in 2003. It first came about by an active interest in motorbikes and racing of its owner and creator, Mick Dawson. Mick is a professional ACU bike rider both on and off road.

Mick started up by selling small motorcycle items on the internet and over the next few years it developed into one of the most well known and successful internet motorbike accessory businesses in the North East of England. MSG Bike Gear is a family run company and based on a small countryside unit in the Cleveland Hills overlooking North Yorkshire and the river Tees.

As it is based in such an ideal setting in the countryside we offer open day events for bike clubs and they can come and look around at their leisure and enjoy friendly hospitality along with coffee and home made biscuits! On these events MSG arranges to donate a percentage of funds raised to local charities such as Great North Air Ambulance.

MSG Bike Gear sells all products from UK based dealers such as Feridax, Oxford, Motrax, Bike It, Nevis, Givi. Etc.

Products include:
Shoei, Spada, Richa, Xena, Shark, Nitro, TCX, G-Mac, Caberg, Sidi, HJC, Airoh, Oxford, Motrax and many more.

MSG Bike Gear sells everything you need to ride your motorcycle and to keep it safe. We sell locks, chains, ground anchors and other accessories for security. We also sell boots, gloves, clothing, helmets, heated grips and much much more. All helmets are ECE 22.01 safety standards and most are ACU gold

If there is anything that you need that we do not have listed on the website, you only have to ask and we will do our utmost to get it for you at very competitive prices