We accept all PayPal options
Credit / Debit cards (not AMEX, sorry)
Via telephone to our High Street shop during opening hours 9.30 am to 5.30 pm monday to saturday. Tel 01646 681050
We accept all PayPal options.
If cleared payment is received before 4pm monday to friday, we will usually dispatch orders that day or possibly the following day at busy times.
Orders paid for after 4pm will usually be dispatched the following day.
Goods paid for at weekends will usually be dispatched the following monday, we DO NOT ship Sundays or bank holidays due to Royal Mail being closed.
When leaving feedback please mark us on our dispatch time and NOT delivery time as Royal Mail times are out of our control.
Your order will be delivered via Next Day Special Delivery, 1st Class Recorded Delivery or 2nd Class Recorded depending on the value of your goods. All postal services require a signature on delivery.
If you require urgent delivery please make us aware of this and will do our best to meet your needs.
EXPRESS DELIVERY - Most products have an Express Delivery option - see listings for details.
FRIDAY dispatch EXPRESS DELIVERY - The Express Delivery option does not guarantee next day delivery when used on a Friday. If you require Guaranteed Saturday delivery please contact us to arrange payment - Royal Mail make an additional charge for this service.
International delivery is via Airsure or International signed-for and includes insurance.
US, Canada, Australia & New Zealand - we have found that delivery to all of these destinations usually takes between 5 and 15 working days.
Europe & European Union - we have found that delivery takes between 5 and 15 working days.
Other World Wide destinations - please contact us for delivery details.
Please note: All orders to Russia are sent using "Royal Mail International signed for" which may take between 2 and 10 weeks for delivery.
We are careful to accurately describe and photograph all items. If you require any additional information about any of our listings, please contact us before buying.
We are required by Law to accept the return of goods if necessary purchased via Buy It Now, under these rules we must be informed of your decision to return goods within 14 calendar days of you receiving them.
We DO NOT accept returns of items won in an auction unless a prior agreement has been made.
Goods must be returned complete and in original condition and packaging with all relevant manuals within 28 calendar days of delivery using Recorded Delivery, Special Delivery or Airsure depending on the value of the goods purchased and your location.
Under these circumstances we only refund the price paid for the goods plus original postage, we do not refund the cost of return postage / shipping fees a unless prior agreement has been made.
We are an independant jewellery and watch retail business based in Pembrokeshire West Wales UK.
Our retail High Street shop has been trading since 1990.
Our ranges include modern and period jewellery, watches, pocket watches & silverware.
We are appointed stockists for the following brands:-
Citizen, Casio, Accurist and Sekonda.
All of our watches are New and Genuine, supplied in the original packaging with a full international manufacturers guarantee, unless otherwise stated.
We are happy to help with special orders for any jewellery or watch requirements you may have.
If you can't find listed what you are looking for please contact us and we will do our best to help.
If for any reason you are unhappy with your purchase, please contact us within 7 days of receipt so that we may help resolve any problem you may have.
We pride ourselves on our high standard of customer services earned over many years of trading, this is also reflected in our excellent feedback rating, please do not just leave neutral or negative feedback without trying to reslove the matter first, we are always very happy to help.
Tel +44/0 1646 681050
40 DIMOND STREET, PEMBROKE DOCK, PEMBROKESHIRE, SA72 6BT, UNITED KINGDOM
Opening hours 9.30 am to 17.30 pm (GMT)
Monday - Saturday