Cell Protection Anti-Aging Cream

If you feel you have made the wrong choice with your order, we are more than happy to refund or exchange your products within 14 days of the original purchase date. In the rare cases that goods are damaged or faulty, the manufacturer warranties detailed with your original purchase will apply. So what do I do next? Get a returns number: Just email the Comfort Living team with your order number and personal details and we will issue a returns number. Unfortunately goods can only be refunded with a specific returns number to enter back into our system, so please ensure you gain this or goods cannot be refunded. By email comfortliving@osalis.co.uk Post back your item: Send back your returned item to the address below, ensuring the return number is clearly marked on the outside of the package. If you require an exchange, please ensure you include the details within the package. Comfort Living 4 Weald Park Kingswood Hull HU7 3HS Your refund: Once items are safely back in our hands and we're happy they are in the expected condition, a refund will be issued using the same method of payment as the initial transaction. Returns Policy We will be flexible wherever possible, but we have detailed our returns policy so you can understand the restrictions and boundaries on which we accept and issue refunds and exchanges of our items. What would be considered suitable for refund or exchange? Refunds can only be allowed when returned goods are in the original packaging with any tags and security seals still in place, and the items are not soiled or damaged outside of transit. Items must have been purchased within the past 14 days to be eligible for a refund or exchange. Before sending back an item as faulty, please ensure you have read the manufacturer's instructions in detail. You may incur postage costs if our tests demonstrate that an item is fully functional.