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Business seller information
Your Essential Store
Return policy details
If you wish to return an item due to any reason, you must contact us within 24 hours of receiving the item. Please note that you will be responsible for the postal costs of returning the item. For unwanted items, you may send the item back at your own cost and we will refund you less our handling charges and our sending out carriage costs (Standard handling charge is 10%). The item must be unused and in its original packaging. We reserve the right to decline a refund if the item has been used and tampered with. We will consider a transaction completed if the item is delivered to the given address.