eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
27 Roundstone Way
Return policy details
We offer a 'cooling off' period of 7 working days after receipt for all Buy It Now items. Within this period, a customer can decide to cancel the purchase. If the item has been delivered the customer will need to return the item to Orchard Creek Services Ltd via the Postal service or Couriers at a cost to themselves
Return policy conditions:
• Refund – a full Refund of the Purchase price of the item purchased is provided in the event of a returned item.
• Time Limit - Returns accepted within 7 days after the item is delivered.
• Postage and packaging charges: It is the buyers responsibility to pay for the return postage and packaging costs.
• Item condition: To be eligible for a full refund, all returned items must still be in the original packaging / "unopened box" with all original materials.
Orders sent 1st class should arrive within a few days. Unfortunately there are occasions when this may not happen. Royal mail consider an item to be lost after 15 working days. Before contacting to inform that your item has not arrived firstly please contact your local sorting office and check if they are holding an item. There are many occasions where items are taken to the sorting office without cards being left through doors.
Refunds or Replacements will not be sent out till the 15th working day.