After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
* Please check the item before signing for goods, and mark the paperwork accordingly noting any damage and notify us of any missing parts within 24 hours.
*Returns will only be accepted where the buyer returns the goods in a re-saleable as new condition, unused and un-opened. A return fee will be charged for the transport back to where it was delivered from. If a delivery fee was originally charged, then the return fee will be original delivery fee x 1.5. If P&P was orignally free, then for the purpose of returning an item using our transport the fee is a minimum of £6 (please contact us first to confirm the amount).
*The buyer can return the goods using their own transport,however,it is important to ensure that the method of transport will be adequate taking into account the size and weight of the goods. The buyer is responsible for the cost of all the return costs and the buyer must send the item back to the Seller with a courier/company who provides a tracking number or that the item is sent Recorded Delivery.
*If we or our courier have made reasonable attempts to deliver the item, but unsuccessfully (customer not in etc) and the item is returned back to us by the courier, then any re-delivery fee will have to be met by the customer before the goods are dispatched again.
*In line with eBay selling rules, any item purchased via an auction format will not be covered under the Distant Selling Regulations.
This does not affect your statutory right