This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
You must follow these instructions for us to process your return smoothly.
Send us message using ebay message system, please make sure to let us know the problem you have got and your requirements.
We aim to answer your query within 12hrs from the time it was sent, and supply you with a returns reference number and/or full information about what you should do next.
Customers will be asked to pay for the return postage themselves, unless seller agreed. And if possible please send the item back by recorded/signed-for delivery or ask for postal certificate from post office, because sometimes the returned item may get lost during transit. We reserve the right to decline goods which are not sent by an insured and safe delivery service resulting in the parcel arriving back with you.
Please contact us for return address. Any goods which are not returned to this address will not be accepted.
Once the item is on the return path back to us, please contact us with your Postal Information or Tracking number of your returned item(s).
Please allow 5 Working days for your returned item to arrive here safely.
PLEASE NOTE: We will only be able to accept the product return if..
The Item has its original packaging and is free from damage.
The Item is faulty or damaged and you wish to return for repair / replacement.
The Item is complete and with all accessories where applicable.
The Item is within 14 days of the original purchase and does not compromise the conditions above.