Welcome to Sunbeam Flowers – a leading online flowers & gifts delivery service in the UK, offering the highest quality flowers & gifts from around the world at excellent prices. All of Sunbeam Flowers’ bouquets and flower arrangements are not only beautiful and fresh, but also affordable and great value – as flowers should be.
We believe that flowers in the UK have been overpriced for too long and that UK flower lovers are not getting what they deserve in terms of flower and bouquet quality.
When you buy a Sunbeam bouquet, the flowers will reach you or your intended recipient several days fresher than if they had come from almost any other UK florist. We also Guarantee our flowers to stay fresh for at least 7 day
We understand that flowers are an emotional and personal gesture, therefore the importance that the recipient is delighted with their flower arrangement is imperative, and our number one priority. ...and did we mention all of our orders are backed by a 100% satisfaction guarantee?
IMPRORTANT DELIVERY RULES
Drop Down Calender (Please ignore the ebay estimated delivery date)
The drop down calender provided in the product page will be the delivery date of the flowers and NOT the one ebay has provided.
This allows us to give you the option for specific named day delivery for birthdays and occasion which ebay can'nt apply within its delivery method, so we have added the option)
Next day delivery
For next day delivery order by 4pm in the drop down calender provided in the ebay product.
Next day delivery is possible for all mainland UK postcodes. EXCLUDING SCOTLAND
You must allow for 48 hours for delivery for Scotland postcodes. Delivery is also only avilable in Scotland for the following days of the week: Wednesday - Saturday
General delivery information
Each product page on our ebay will show you which options are available for the particular bouquet or arrangement you've chosen to order.
Products will be delivered by Royal Mail courier to any UK address FREE of charge.
As delivery is by Royal Mail we cannot deliver on a Sundays or Bank Holidays.
For Christmas, Mother's Day and Easter, gifts will be despatched in the week leading up to the event. Further information will be provided at the time of specific events.
All Flowers are delivered in a gift box, complete with a personal message card, flower food and care instructions, ready to be arranged.
more information on next day flower delivery
Sunbeam next day flower delivery is available Monday to Saturday excluding bank holidays and Sundays. Our bouquets will usually be delivered between 8.00 am and 6.00 pm however 90% of orders are delivered by 6pm Monday to Friday and 80% of orders are delivered by 2pm on a Saturday. We are not able to guarantee timed deliveries.
How do I amend an order?
If you would like to change the details of an order you've recently placed, please contact the Customer Service Contact Centre on: 0843 523 0244
Our opening hours are:
Monday - Friday 09.00 - 17.00
Alternatively contact us by email to firstname.lastname@example.org
Can I include a personal message with my order?
You can add your own personal message with every bouquet you send by using the message field on the payment section page of ebay.
Can I send my order anonymously?
Yes - The recipient of your gift will receive the information written in the card message field on left on payment page of ebay.
Therefore, if the card message does not include your name, the recipient will have no way of knowing who sent the flowers. If your recipient requests information about who sent the order, this will not be divulged without your permission.
Can I choose a delivery date in the future?
Yes - You can check all delivery dates available for a particular product by using the drop downcalendar featured on each ebay product page. At
Can I send flowers to a work/business address?
Yes - For deliveries to work or business addresses, please ensure you include the company name and full address of the recipient. We are unable to accept orders where full address information has not been supplied.
Please note that orders will be delivered to the reception at the address supplied, the signature of the person receiving the order will be accepted as proof of delivery and fulfilment of the order.
Do we accept orders for funerals?
Unfortunately we currently do not cater for delivery of flowers for funeral as they require timed delivery which we currently can not guarantee.
What is the substitution policy?
Many flowers are seasonably available and this may vary depending on region and country.
Therefore, sometimes, the florist may need to substitute one flower variety or plant, or indeed packaging and sundry items, for another. When doing so, Sunbeam must adhere to strict substitution guidelines detailed below.
- Any substitution will be of superb quality to ensure customer satisfaction.
- The colour and shape of the chosen product must take priority and no change in size or shape is permissible.
- The value of the replacement flower or plant will be equal to, or greater than, the original variety.
-When substitution is made, the utmost care is taken to provide flowers or plants which maintain the overall effect of the gift. Exchange rates, regional availability and the seasonality of the blooms may affect international deliveries.