Postage & Packing
Please note that carriers are responsible for delivery time. This information is provided by the carrier and excludes weekends a bank holidays. Note that delivery times may vary, particularly during peak periods.
Postal insurance is included in the postage and packaging cost.
Free P&P for each additional eligible item you buy from clogau-gold!
Bought as seen in Auction. Please note that Ebay items are exempt from our 14 day refund/exchange policy unless the item is proved faulty. This dies not affect your statutory rights.
We accept Paypal only.
Multiple purchases MUST be paid for together to be eligible for the postage discount.
We cannot offer cash on collection.
Despatch can take up to 7-10 working days. Please contact us quoting the eBay item number if an item is needed urgently.
Our office hours are 9am-5pm GMT Mon-Fri.
For despatch enquires please telephone our sales team on +44 (0) 845 606 88 77 and please quote your eBay username and the eBay item number.
Orders under £250.00 are posted by Royal Mail Signed For™
Orders over £250.00 are sent by Royal Mail Special Next Day Delivery™
Remember, for security purposes, someone must be at home to sign for the delivery. If nobody can be at home, the postal worker will leave a card with a telephone number on for you to make alternative arrangements.
Orders are fully insured by us while in transit with Royal Mail.
Certificate of Authenticity
Each item comes with it's own Certificate(s) of Authenticity. The Certificates reinforce the lengths that
we've gone to make your jewellery feel special whether it's from our Welsh Gold Collections or from our Designer Collections.
Your Certificate of Authenticity will give you all the information you need to know about your jewellery, watch or giftware.
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