All items are shipped using DPD UK, please allow 3 to 5 working days (from receipt of cleared payment) for delivery. (Excluding weekends and public holidays). Tracking numbers are provided for all deliveries.
*Delivery is free within most of the UK mainland, however a £8 surcharge will apply to deliveries to the Scottsh Highlands and Islands, Channel Islands, Scilly Isles, Isle of Man and Northern Ireland. This is due to increased costs charged to us by our courier, and is not negotiable.
It is your responsibility to ensure that you specify the correct delivery address when you complete the eBay Checkout process, as we cannot be held responsible for delays caused by an incorrect/invalid delivery address being provided.
Benefits of using DPD to deliver your item
When providing your delivery address at eBay Checkout, please provide a valid mobile telephone number as your contact telephone number. This way, as well as receiving an email notification from DPD as to the current progress of your delivery, you can also receive notification by text message!
See more about 'DPD Predict' by clicking here!
You don't have to sit at home all day to wait for your delivery, DPD will let you know an approximate* 1hr window when your DPD driver is due to arrive.
Not going to be there? Reply to the text message or email, and DPD can leave your parcel with a neighbour, or you can rearrange delivery to a date that suits you, or you can choose to collect the parcel yourself from their local depot.
And new this year, if your delivery ends up delayed due to bad weather conditions or other circumstances, you'll also receive a notification from DPD.
When orders have been despatched from our warehouse, you'll automatically receive an email from ourselves with the tracking number and link to the DPD website with the tracking information (and you'll also receive an email from eBay informing you also), however if you have not received your item (or DPD attempting delivery) within 2 working days of receiving our email, please contact us so we can investigate.
*1hr delivery window is provided as an estimate only, and circumstances can mean that deliveries can be delayed as a result, we cannot be held responsible for any losses as a result of a delayed delivery, and it is your responsibility to ensure that someone is present at the time of delivery to sign for your parcel.