Couple Lenticular Halloween Frame Fancy Dress Acc

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VIP Fancy Dress Ltd was established in 2009 and experienced dramatic growth in our first year of trading. With our future secure we are now focusing on giving our customers the best quality products and customer service possible. Unlike some of our competitors we only sell stock we physically have, we do not dropship. We also only stock original costumes from some of the world’s leading fancy dress companies including Palmers, In Character, Smiffys and Rubies to name a few. You can rest assured that none of our costumes will ever be a cheap copy. Along with our range of costumes we stock an ever increasing range of accessories from swords to stockings and everything in between.

Here at VIP we are also aware of the impact on the environment and the local economy and as such our aim is to become a carbon neutral company. We will do this by using minimal (but still 100% safe and secure) packaging, sourcing our products from companies located mainly within the UK and using the World Wide Web to keep our carbon footprint to a minimum.

Through innovative designs and quality products, we will bring you the very best in fun, fancy dress and entertainment to you at the lowest possible price.

Whether you’re looking to be Superman, a Playboy Bunny or even a Whoopie Cushion, find the costume you want, with unrivalled quality at the lowest possible price.

So whatever you want to be, make sure your a VIP!!

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Due to over 100 unpaid orders we now only accept Paypal for orders via Ebay.

For Credit/debit card orders please visit the website and telephone orders please call 0844 686 9145

Items will only be dispatched once full payment has cleared. Cut off time for same day dispatch is 2pm, Mon-Fri

Office hours are 9am-5pm Monday-Friday, Closed Saturday and Sunday.

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Our Delivery rates are as follows:

Costumes

Standard Delivery                        £3.99 via Royal Mail Recorded Delivery

Express Delivery                         £7.99 via Royal Mail Guaranteed Next Day Delivery (Before 1pm)

Express Saturday Delivery                £9.99 via Royal Mail Guaranteed Next Day Delivery (Before 1pm)

International Delivery                   £11.99 via Royal Mail International Signed For Delivery

Accessories

Standard Delivery                        £1.00 via Royal Mail 1st Class Post

Express Delivery                         £7.99 via Royal Mail Guaranteed Next Day Delivery (Before 1pm)

Express Saturday Delivery                £9.99 via Royal Mail Guaranteed Next Day Delivery (Before 1pm)

International Delivery                   £3.99 via Royal Mail Airmail

Place your order online before 2pm for same day dispatch. We aim to get 100% of orders dispatched same day if ordered before 2pm, during busy periods this may not be possible but we will contact you prior to our delivery collection if this is the case.

We dispatch goods Mon-Fri excluding Public/bank holidays. Last days for post will be displayed on the website as soon as we have the confirmed dates from Royal Mail.

Please ensure that you provide us with a daytime contact number, where we can reach you immediately if we need to contact you regarding your order.

All delivery schedules are entirely dependent upon product availability.

If an item is unavailable we will contact you, providing us with a contact number you are reachable on all day can really help to speed up delivery of your order.

Guaranteed Next Day Delivery

Guaranteed Next Day Delivery will only be delivered on a weekday, Monday to Friday. (Excluding Bank Holidays) from the day that you place your order and is available is to any mainland UK or BFPO address:

I.e. Order placed at 1.50pm on Thursday, goods would be dispatched same day for delivery on Friday before 1pm.

Next day is here to be used when no other option will do & your goods have to be there with you the next day no matter what!

Saturday Guaranteed

Saturday follows the same guides as Next Day Guaranteed Delivery, only difference we will deliver on the saturday.

Please note only use this service for orders placed after 2pm on Thursday and before 2pm on Friday.

Standard Delivery

Standard Delivery is to any mainland UK or BFPO address:

Standard Delivery can take up to 7 working days; however Royal Mail will NOT guarantee this and do not consider a parcel lost until 21 working days from dispatch, therefore if you require your goods for a specific date you will need to choose the express delivery option.

International Delivery.

International Delivery is to any country outside of the UK.

Deliveries will be via Airmail only and for costumes, will require a signature.

International Deliveries can take up to 14 days to arrive, please consider this when ordering.

Please note that if International Deliveries are not delivered due to an error in the delivery address and we were not informed before the delivery was sent, or the parcel was not collected where appropriate, the cost of returning the items to ourselves will be deducted from the refund given. No international item can be classed as lost untill 21 working days after dispatch no refunds will be given for lost items untill this deadline has passed.

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We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

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Returns Policy

Unworn and unwashed merchandise in delivery condition purchased from us may be returned for a refund within 7 days of the receipt of merchandise. Our costumes are sold in re-sealable packaging, which allows you to check suitability; when making a return we request these items to be returned in their original condition, together with any original packaging.

To return a faulty product, please email a member of staff at support@vipfancydress.com for a returns authorisation number. Simply indicate the reason for your return, include your full contact information and order number if available with your return, and wrap the package securely.

If you are returning a package please use registered post or obtain a certificate of posting for your own protection. Note proof or receipt is not proof of delivery, we cannot be held responsible for items lost in the post which are being returned.

Please note that we do not refund the cost of shipping on any returned items unless the item is damaged, faulty or an administrative error has occurred.

We will not refund items that have been worn, washed or soiled. Additionally for hygienic reasons all sales are final and we cannot accept refunds for the following items; makeup, hats, eyelashes, tights, wigs, contact lenses, underwear/costumes containing underwear and masks which are not eligible for return. Some costumes have sealed wigs, in this case if the costume is not appropriate please do not open the wig, as once it has been opened a refund cannot be given.