Please note: All large items are sent via hauliers,
due to saftey regulations delivery will be to kerb side only,
it is the customers responsibility to make all necessary arrangements when taking delivery,
Hauliers will make all arrangements with client prior to delivery.
Optional Service: 2 man delivery Home service available
please enquire on 01254 55177.
Postage Price: is for england/wales only for all other areas
please call on 01254 55177.
Colours and shades
With the type of products for sale on this site, it is practically impossible to portray them on the internet with total accuracy. The exact shade can vary from piece to piece, due to the precise amount of stain used on each piece, or the amount of grain appearing in the natural wood which will differ from piece to piece. It can also be the case that different monitors show colours differently and the lighting used at the time of the picture being taken can vary and as a consequence can affect the tone of the picture and the precise shading. As a rule of thumb dark wood can look darker and light wood can look lighter. So whilst every effort is made to make pictures as representative of each item of furniture as possible, there could always be slight differences in reality. The photographs should be taken to be good representations only.
Consequently, whilst every effort is made to show shading, tones and colours accurately, we are not able to guarantee total accuracy. As a result any differences in shading, tones and colours will not be regarded as faults, or as just reason to return the furniture to us. ( this does not affect your Statutory rights) and if you wish to return an item on this basis, you are able to within 7 days of receipt but we ask that you are responsible for the cost of collection and return to us. We will of course refund the full cost of the furniture for you as usual.
We are always happy to offer our opinion on actual shades , and indeed have a limited number of sample boards that we can send to you. So if you want clarification, please email us through Ebay with your query.
Care of Furniture
Due to the nature of solid wood, changes in relative humidity may cause some small movement in the timbers, great care has been taken to reduce the incidence of such occurrence, however by the very nature of the solid timbers the complete elimination is impossible.
All our timbers are dried to beyond acceptable moisture contents, However wood is a natural fibre and can never be 100% guaranteed against small amounts of movement. It is extremely rare that the structural integrity of our furniture will be compromised.
Please avoid furniture polishes such as Mr Sheen etc, this will dry out the timbers. Please simply buff with a dry lint free cloth for best results.
Distressed and Rustic Furniture
Please bear in mind that when you are purchasing our furniture you are buying handmade furniture where varying degrees of distressing is generally applied. This is very much intended and makes each piece totally individual as desired by the craftsmen. We sell only genuine rustic designs with varying degrees of distressing from piece to piece, this may involve wood splits, wood filling, knots, purpose distress/scratch marks, antiquing etc. The basic desire is to give the piece the lived in look, this is an advantage for the future use of your furniture as bumps and bruises are not so noticeable as on highly polished clones. Any small bumps or bruises can very easily in turn be rectified with the use of touch up pens etc.
Please be aware that a certain degree of filler will be used on Mango furniture this is common and very much part of the process.
Please note that our Indian Jali and Mango, items are usually of a very rustic nature and a heavy distressing is usually applied, this may appear as a dulling or rubbing effect to the waxed finish, knotty and grainy woods are used, this is as intended by the supplier.
Please take care to research distressed furniture further with your local specialist as to avoid any disputes after purchase.
If a highly polished clone is required then you may be better looking for the wholesale versions.
Before committing to buy this product if you are unsure about anything, please don’t hesitate to contact us
and please don’t forget to read our full terms and conditions at the top of this page.