We use Royal Mail Standard, Recorded and Special Next day service for our deliveries. This ensures that your item is processed quickly and reaches you safely. If the item is recorded then you can track the item online as well which gives you an idea where your item is . We try to send all items the same day or next working day once the payment has been received. International shipping varies so please contact us prior to purchase

If you need an item urgently we offer NEXT DAY GUARANTEED DELIVER at a small cost . This ensures that you get your item next day ( for orders prior to 3pm ). During the checkout you need to add the extra bit and select the next day delivery option if available which ensures your item being delivered next day .All next day delivery items should be receieved before 3pm for us to forward them to our courier.

In the event of the parcel being undelivered it would be sent to your local post office and you would be required to collect that . If an item is not picked up from the post office and is returned back to us , you would be required to repay the postage cost for the item or you could request a refund less the postage cost that we have spent on delivering the item. If an item is lost or broken a full refund or exchange is granted . All our items are sent recorded unless stated and therefore we should be able to track the goods.

All our items can be returned for any reason for either a refund or exchange.

All you need to ensure is to return it within 14 days of delivery, the goods should be in the same condition as they were sent meaning unused. You should also send us an email to inform us of the return so that we are aware and can process your return straight away once receieved. We will refund your delivery costs if the goods that we sent are faulty but for all other returns we will not refund delivery costs.

Before sending our goods we ensure that the product is checked and packed for the safe delivery of your product . We believe in customer satisfaction.

We have a simple guarantee which is that we have the best products at the cheapest price than other sellers . We guarantee to give you the best product at the best price and in the best time as guaranteed by us.

Window Tinters 11 is the only eBay service provider that offers products at a very cheap price . We are based in UK and have stock available in UK unlike other sellers who get their stock from china and make the buyers wait as we have been selling for a very long time . Our motive is to keep the customer happy at all times. If you need any help and advice just give us a shout and we will be right there.