Please see the table below for postage costs to your Country:

Destination	First Item	Additional Items
UK	£0.99	£0.00
Europe	£0.00	£0.00
Rest of World	£0.00	£0.00

Note: If the 'First item' European or International postage values above are £0.00, we cannot post this item to your Country!

All items are sent via the UK's largest postal service- Royal Mail. 95% of deliveries are made within 2-3 working/business days, however larger items are sorted by hand and can generally take longer to arrive. The maximum time we ask you to allow is 7 working days for UK deliveries and 14 working days for European deliveries.

If your order has not arrived by the above time, simply contact our 24/7 Customer Support Team who will track your order (if possible) and help you to receive your order, or a refund.

It is far from uncommon for larger items to be returned to local post/sorting offices, so please do not hesitate to ask them even if a 'You were out' card has not been left.

Here at Aceparts (ACE Parts), we like to keep our terms and conditions as simple as possible. As a registered UK business with a great reputation, we have nothing to hide and certainly do not want you to get confused with the technical blurb.

All we ask is that you read the listing information carefully before placing an order, mainly to make yourself aware of exactly what you are purchasing and to minimise the chances of a problem occurring with your order.

Post-sales care is just as important as pre-sales care to us. This means that if you have a problem today, tomorrow or even a year down the line we will always offer the same level of support. In fact, we are so confident in our products that we offer a 1 year guarantee (non wear & tear) on all products, except headlight bulbs which only have a 6 month guarantee as they can blow due to vibration etc.

Under the Distance Selling Directive, you have the right to cancel your order within 14 days.

We understand that things can occasionally go wrong and you may need to return an item for an exchange/refund.

All we ask is that you contact our Customer Support Team first, just to make us aware of why you are returning the item & so that we can add the relevant notes to your order.