pay by PAYPAL for immediate dispatch. We also accept personal cheques
or crossed postal orders (Please allow clearing time). International
buyers, PayPal only Please select the postal service you require from
the drop down menu on the invoice. For more details on these options see
"Shipping" below. Sorry but we do not ship to Italy.
dispatch all items within 24 hours of cleared payment being received
unless we let you know otherwise. All payments are acknowledged and
buyers are notified when items will be, or have been posted. Please ask
for an invoice BEFORE making a payment if you would like postage
combined (and therefore reduced) for multiple items. We only charge the
minimum postage possible which depends on the weight of the item(s).
always obtain proof of posting and pack items carefully. If items are
damaged, delayed or lost in the post we can help with Royal Mail lost
item claim forms if necessary. To insure against such eventualities
please select the appropriate postage option from the drop down menu on
ROYAL MAIL POSTAGE OPTIONS.
Standard first class. Delivery should be within 2 working days.
Standard second class. Delivery should be within 3-4 working days but often less.
of up to £32 can be claimed from Royal Mail if items are lost or
damaged if either first or second class standard rates are used.
Delivery times for first and second class are as above. The ONLY
difference is that the delivery is signed for, making it safer for the
seller, not necessarily for the buyer. It is just a record of
delivery. Compensation up to £32 is included if the item is lost or
damaged (EXCEPT FOR JEWELLERY).
is the only fully insured option for all items including jewellery. It
guarantees next working day delivery, and includes tracking. (It is
extra for Saturday guaranteed delivery)
A signature will be required on delivery of recorded or special delivery items.
INTERNATIONAL BUYERS. If
shipping rates are not stated on the listing please ask BEFORE buying.
Some items are too heavy for shipping outside the UK, others will only
be sent if they are insured. Sorry but we will not ship to Italy.
Standard Airmail does not include tracking or insurance.
International Signed For delivery
includes a delivery number and provides a record of delivery. It not a
tracked service but is available for all countries and is faster than
does include tracking, is the fastest international service and
includes insurance BUT is not available for all destinations, please ask
if in doubt. A full list of destinations covered by this service can be
found on the Royal Mail web site.
will accept returns for up to 14 days for a full refund if not fully
satisfied. Please notify us as soon as possible if goods are to be
returned. Goods MUST be in original condition, well packed and fit or
resale with original tags and in original boxes where applicable.
will keep you informed throughout the transaction and will always leave
feedback once we have received it. If contact is not made within 5 days
of sale, a gentle reminder will be sent then, if no response is received
a 'solve a problem' case will be instigated with e-bay. This will only
be done as a last resort!
OXFORD JEWELLERY & GIFTS Ltd.
aim to provide a quick, friendly and efficient service. We sell a range
of good quality, reasonably priced gifts and jewellery, specialising in
Genuine Murano glass items from Venice. We also stock a large range of
replacement watch straps as well as many other jewellery related items,
including ring holders, jewellery rolls traditional and contemporary
jewellery boxes, fair trade handmade leather purses, wallets, as well
as picture frames, baby gifts, and a vast range of hand finished wooden
In the unlikely event that you are unhappy about any aspect of
the transaction please tell us before you leave feedback so that we
have an opportunity to put things right. Thank you.
you need to contact us please do so via e-bay messages or e-mail. We
will answer all questions as accurately and quickly as possible. email@example.com