This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We supply New and Refurbished equipment with 90 days hardware warranty only, unless otherwise specified.
Shipping costs back to us will be the buyer's responsibility.
Removing or tampering with security labels voids warranty.
Please contact us via e-mail or phone within 90 days of purchase and we will try to help resolve any problems.
If we cannot remedy, RMA ( Returns Authorization Number ) will be issued via e-mail.
RMA number needs to be marked clearly on the parcel when returning goods back to us.
Goods sent back to us will NOT be accepted WITHOUT a valid RMA number.
We will re-test the items returned to us with valid RMA number.
Replacement will be sent (at our expense) if goods found to be faulty and replacement available.
If goods are found to be faulty and no replacement is available, we will issue full refund.
Items which are sold without warranty for spares, repair etc are non refundable / non returnable.
Buyer pays for the cost of returning the item for Unwanted items / Items purchased in error.