DELL LATITUDE D510 LCD SCREEN LID

How do I cancel / return an order for refund or exchange? Our policy for cancellations and returns varies according to the type of transaction (i.e. consumer or business-to-business), both are detailed below. Consumer transactions By law, you have a 14 working day cooling off period once you have received delivery of your goods. This right to cancel does not apply to goods that have been modified to your specifications. To exercise your right to cancel, you must send notification in writing (fax or email is acceptable) within the cooling off period. If you cancel the order after receipt, you must return the goods in the same condition as when supplied, at your own expense. If you fail to do so, we are entitled to deduct the cost of recovering the goods from the refund made. These terms do not affect your statutory rights. Business-to-Business transactions You have the right to cancel goods at any time prior to dispatch, excluding goods that are made to your specification. You may return goods to us after delivery at your own cost and you will and you will either be issued with a credit note for the full amount (excluding delivery charges) or be refunded (less a 15% re-stock fee). This of course does not include faulty goods, which upon return to us (at your expense) will be replaced or refunded in full including return postage costs.