DKNY Photographer Short Sleeve T-Shirt White

1. Returns & Exchanges You have the right to cancel your order for any item purchased from us for a full refund, unless stated that the item in non-returnable upon purchase. Order cancellations must be made in writing, quoting your order number, within 14 days of the day after you receive the goods to Mush Clothing. Returns made outside this time frame may be accepted at the discretion of our staff and may only be refunded as store credit. If you are returning the item from abroad, you must state your intention to send the item(s) back as soon as possible to avoid any misunderstandings. If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition within 14 days of receipt. We will issue a refund (excluding original delivery charge) upon receipt, or exchange the item for a different size/colour if preferred. If you would like to exchange, please contact us as soon as possible so we can reserve the item(s) for you. We cannot guarantee availability if you return any item(s) to us without confirmation. If you would like to return or exchange an item, please open a return request in your eBay account. This will ensure that your return is dealt with effectively and with minimal delays. 1.1 Item Condition: Items should be returned new, unused, and with all designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. 1.2 Original Packaging: Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return. Belts that have been altered with new holes will not be accepted. 1.3 Restocking Fee: If we decide to accept returns outside of our policy, we may charge a 15% administration fee at our discretion. 1.4 Taxes: When returning your items for a refund, your taxes will be refunded if your order was made within the EU. We will not reimburse customs or duties for orders placed from outside the EU. However, you may be able to recover these by contacting your local customs bureau directly. As this may not be available for all countries, we recommend that you hire a customs broker if you wish to claim back duties on returned merchandise. 1.5 Lingerie & Swimwear: Briefs, swimming costumes and bikini bottoms are not refundable and may be sent back to the customer if sent without prior authorisation. This is due to hygiene reasons. The same applies to earrings. 1.6 Shoes: All shoes must be tried on a carpeted surface until you are certain that you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted, and may be sent back to the customer. 1.7 Card Refunds: Refunds may take up to 10 business days for your bank to process, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this process. 2. Faulty Items 2.1 If the item you received is faulty, please contact us immediately quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise you on how to proceed with the return. You have 14 days from receipt of the faulty item to return it to us. 2.2 Items are classified as faulty if a manufacturing fault is found. Damage resulting from normal wear-and-tear does not classify an item as faulty. 2.3 The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that is traceable and insures you for the value of the goods. The cost of returning the item to us is your responsibility. Our return address is as follows. Please make sure you understand our policy in full before sending back any items in order to avoid any delays or confusion. Mush Men’s & Ladies Unit 78, Wood Green Shopping City High Road, London N22 6YD United Kingdom