This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
1. Refunds & Returns
1.1 If you decide that you do not want any goods that we have delivered, we are happy to offer you an exchange or refund, provided that they are returned to us in their original and unused condition (including original packaging) within 30 days of delivery.
1.2 Under the Distance Selling Regulations, you have the right to cancel your order any time before dispatch, or within seven days of receiving your goods. Please contact our Customer Service Team if you wish to exercise this right.
1.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to us at your own cost. The goods must be returned unopened and you must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
1.4 You may send returns back to us via which ever method you choose, however we do recommend using a trackable service and obtaining proof of postage. When sending returns back to us please make sure they are securely packaged, as we cannot be held responsible for lost or damaged returns.
1.5 In the unlikely event that you receive faulty or damaged goods, we must be notified within 48 hours. Please e-mail a member of our Customer Services Team at email@example.com or call us on 03 300 500 700 for instructions on returning damaged or unsatisfactory items.
1.6 We will endeavour to process returns within 30 working days of receipt.