After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Terms of Sale:
tel: 01382 221 777 (Monday - Friday 9:00am - 5:30pm)
We do everything possible to enusre your item is sent to the requested address. Should you realise that the address is incorrect please email us immediately at firstname.lastname@example.org
All goods are new unless otherwise stated. Any item found to be damaged or faulty when received must be returned to us WITHIN 14 DAYS of receipt, please contact us through eBay communications and we will arrange a collection and replacement.
We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 7 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable.
Returns for Refund
These items must be returned to us unused with original packaging intact and in a saleable condition within 7 days of receipt. Goods must be returned carriage paid. Refund of purchase price less carriage will be refunded by the same method as the payment was made. Postage and Packing will not be refunded.
We aim to deliver your item as quickly as possible. Should there be a problem with the item, or you recieve the wrong item, please let us know as soon as possible so that we can resolve the problem for you. We guarantee that we will resolve the problem for you in a professional and timely manner.
Please note these terms do not affect your statutory rights.