After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We welcome returns, and aim to issue you with a full refund within three working days of receiving your returned package, although at periods of high demand, this may not always be possible.
To ensure we can process your refund as quickly as possible, please ensure your return package contains:
1. The item[s] you purchased that you wish to return
2. Your packing note or a note clearly stating your eBay username and which item[s] you are returning.
1. Return postage costs are at your expense unless the goods are found to be faulty -
If the item you receive is faulty please contact us on 028 2766 4061 prior to returning.
2. The item is your responsibility until it reaches us.
If you have a query regarding your order please feel free to contact us:
by email at firstname.lastname@example.org or
by phone on 028 2766 4061
we would be delighted to assist you in any way we can.
Our Return Address:
Portstewart Clothing Company
51 The Promenade