TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS before you buy this Item. By purchasing this item, you signify your consent to these terms.
Lost, delayed or damaged mail
Items sent out are all recorded and certified by the post office or couriers we use. In the case of an item not arriving we follow post office guidance and will not consider an item lost until 15 working days (UK) and 25 (international) have elapsed from the date when the item was sent. In other cases of guaranteed delivery times this will not apply eg special delivery.
Customer assistance/cooperation will be requested prior to any replacement being sent in the event of a loss or damage claim.
The normal time for a claim to be processed by Royal Mail is six weeks from the date of submission. We will resolve and compensate the buyer (if appropriate) once the claim has been dealt with successfully. In some instances a replacement item will be sent, however this will normally occur if the mail has specific tracking information where it can be demonstrated that the item has not reached its destination.
Distance Selling Regulations
Under the Distance Selling Regulations, you have a right to cancel your order for any item(s) purchased from our auction for a refund. This does not apply to items personalized or made to your specification; audio/video recordings or software that you have unsealed; items such as shaver, trimmer and items that, by reason of their nature, cannot be returned.
To cancel, you can email us within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them.
Customs and excise duties
In addition, customs, duties, taxes and any other applicable charges are the sole responsibility of the customer and cannot be refund.
Copyright
All content included on this page and other ebay pages, such as text, graphics, images, is the property of us or our affiliates, content suppliers and protected by U.K. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content are strictly prohibited.
Thank you, Mobilepartz
