Diamante Brooches Ideal for Irish Dance/Dancing Dresses

RETURNS • Returns are accepted on NEW items only. You must contact the shop by telephone or email within 7 days of receiving your order to notify us of your intention to return any item/s and be issued a returns authorisation code. Said item/s must be received back in the shop within a further 7 days. Returned items must be in original unused and unmarked condition with all labels/tags still attached. If your item is supplied in a box or bag this must also be returned in the condition it was received (ie: please do not write on, tear or otherwise deface the protective packaging), fees will be charged should we have to repackage a returned item. Postal packaging need not be returned except where an item has been damaged in transit. All parts of the item must be returned together; ie: shoe laces must be returned with the shoes they were packed with. Goods may be exchanged subject to you, the customer, paying any size/style supplement and postage for the replacement item/s. Alternatively you may request a refund of the purchase price. Postage is non-refundable. • Returned goods are always examined before refunds/exchanges are issued. If the item returned is deemed to have been used, damaged or marked in any way no refund or exchange will be made and the item will be returned to you. • All returned items must be accompanied by a returns form & authorisation code. Any items received without the required form and code will incur an administration fee of 10% of the purchase price in addition to any discretionary charges. • Faulty goods: Please notify us of any faults immediately. Faulty goods may be returned for refund or exchange during the first 30 days after purchase. Refunds in this case will be for the full amount, including p&p and exchanges will not be subject to further charges for p&p. After 30 days returns will be discretionary and each case will be determined on its own merits; eg after consultation with the manufacturer. *Please note: if the goods are returned as faulty but after examination the fault is found to be with the user the goods will be returned to the customer and no refund or exchange will be issued. If you are unsure whether a fault is due to a manufacturing problem or how the item has been used, please contact us with details of the problem and we will be able to advise you. • Returns from non-EU countries; you must indicate on the customs form that the item/s is/are being returned to the vendor and that they originated in the UK. If an item incurs customs charges it will not be collected and remains your responsibility • Wigs: Wigs are subject to hygiene rules. Therefore any returns are discretionary and may be subject to a re-stocking fee. Where a wig is supplied boxed, the box must be returned unaltered along with the wig. • Second-hand items are non-returnable under any circumstances. • CDs and DVDs are non-returnable. • Tights etc may only be returned if UNOPENED. • It is not our intention to charge fees other than postage for returned items. However, due to the high numbers of returns not following correct procedure it has become necessary in these cases in order to keep our prices down. Our costs are spiralling because of non-compliance and rough handling!