Welcome to our Ebay outlet, we are an English company focusing on homeware, kitchen appliances and TV accessories. We pride ourselves on selling quality items that are cheaper than the high street.
We are committed to provide outstanding customer care and we do this by the quality of our products and our dedicated customer service team who are passionate to always assist. Our team are on hand by telephone between 9 am and 5pm between Monday to Friday and we aim to answer all emails within an hour during the week. We ask that customers contact us if there are any problems before leaving feedback.
Responsible retailing is very important to us and we do take steps to ensure that we are responsible in our business by carrying out the following:
- Encouraging staff to recycle by providing recycling bins and rarely printing
- Providing signs to encourage staff not waste energy or water
- Promoting staff to use public transport and car sharing where possible
We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help. All items come with 6 months warranty.
Our customer service team are always happy to help, you can contact them on 0845 459 8104, lines are open between 9am and 5pm Monday to Friday.
We have a large number of FAQ’s that answer a broad range of questions if you would like to see them please navigate to the FAQ page of our store.
We take great care packaging every order to ensure each item arrives safely. We try our very best to reduce the amount of unnecessary packaging to help save the environment.
Once your order has been processed, and we have received cleared payment, your item will be dispatched within 48 hours (excluding weekends & bank holidays).
All items are shipped from our warehouse located in the UK.
Orders will be despatched via Royal Mail or couriered both are standard delivery and take between 3 to 5 working days.
Expedited orders will be sent either Royal Mail 1st Class or by expedited courier service that takes 1-2 working days.
Expedited orders will be sent either Royal Mail 1st Class or by expedited courier service that takes 1-2 working days.
Please note that in the case that you receive an incorrect product, it must be in a fully resalable condition, complete with all parts and in its original packaging for a return or exchange.
Please note that in the case that you receive an incorrect product, it must be in a fully resalable condition, complete with all parts and in its original packaging for a return or exchange.
By purchasing from us you agree to adhere to our returns procedure. Failure to comply may result in no refund or replacement being issued. The buyer is responsible for the return of the item as per the terms and conditions outlined by eBay.