This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Please note all returns to Safetots MUST have the printed and completed Safetots RMA form or a refund can not be issued. All items returned to Safetots WITHOUT the completed RMA form will be disposed of as second hand and unsellable goods.
Please email Safetots at firstname.lastname@example.org to receive your returns RMA form.
Return / Refund Policy We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition.
Safetots employ a seven day no questions returns guarantee. You can return the item to the Safetots address within seven days of the date you received your order to receive a full refund. Safetots DO NOT charge any fee for processing refunds and comply with all other Trading Standards procedures for on-line businesses. If we find that the product has not been returned to us without due care being taken over the product while it was in your possession, we reserve the right to refuse a refund on the item.
Safetots will further accept any return of a product wiithin an additional 21 days of purchase. All such orders must be returned in original, undamaged packaging. Safetots reserve the right to refuse refunds should items be returned damaged, or not in a resaleable condition.
Please note if the product you are returning is in perfect condition but does require repackaging by our warehouse a fee of £5 will be deducted from the due refund.
Returns can be made in one of two ways:
1. Returns via courier collection. Customers must notify Safetots by email email@example.com of the order reference number, the date and surname used when placing the order. The customer is obliged to confirm an address and a full working day (9 - 5.30) where there will be somebody available to pass the item to the courier. A fee of £15.00 is passed on to the customer for courier collection and return, which is deducted from the cost of the product when the refund is issued. *Please note if the couriers attempt pick up and no-one is available to pass the return to the driver, a £15.00 fee is issued for each failed attempt at pick up.
When Safetots have received your email you will be emailed in return with confirmation of your return request. Customers must give a minimum of 24 hours prior to pick up if they would like to cancel the return.
2. Customers can return any items to Safetots through their own methods within the 28 timeframe. Safetots can not accept responsibility for any returns that have been damaged or lost in transit, so a form of recorded delivery is advised.