- Austrlian Orders:
- 1 to 499g of combined weight $7.50
- 500g to 3Kg of combined weight $11.90
- Above 3Kg of Weight $15
- Some Items will may have a promotional offer of FREE SHIPPING
- Interested in large quantities or wholesale, please contact us for a shipping quote
- International Orders
Pricing will be shown automatically by ebay with our partner Australia Post
Packaging and dispatch of the order is made the next day of the order.
Please for Australian Orders allow 2 to 5 days from posting date for delivery (WA, NT and remote QLD allow 7 to 10 days)
International Orders please allow 10 to 15 days.
Service & Return Policy
Free Returns Policy
Shop with complete confidence at Casa de Vinos with our free returns policy.
As Australia’s number 1 Wine, Whisky, Spirits, Gourmet Hampers, Gifts and Fine Foods shop we are always looking for ways to improve our service and stay one step ahead of the pack!
Customer confidence, reassurance and peace of mind always top our list when it comes to making sure our customers are 100% satisfied with their Casa de Vinos shopping experience.
Buying a Gift Hamper or a Whisky should be a joyous occasion but we also understand the importance of allowing YOU to feel comfortable in returning items should the need arise. That’s why Casa de Vinos is proud to offer our customers a 30 day returns policy . This means that you can buy a product with full confidence that you can return the item(s) up to 30 days after your purchase.
All we request is that the products are sent back in the original packing and the goods are in the same unused and unopened condition as when you received them. Please send back your item with tracking.
Casa de Vinos will not refund any postage fees (except if the goods are faulty or if you have received the wrong product). The cost of postage will be deducted of your return.
Casa de Vinos Returns policy does not effect your statutory rights of cancellation or return.
Terms and conditions
- Products must be in the unused condition that you received them and in the original box and packaging.
- The 30 day returns policy does not apply to items that are faulty/damaged – such items will need to be returned in accordance with our faulty items return policy
- You can return any items you purchased from Casa de Vinos for up to 30 days from the original purchase date.
- Please do not send your purchase back to the manufacturer.
- Items with specific use by dates or promotions are exempt from the 30 day returns policy.
Broken Items Policy
Please, check your item before singning the delivery. In case you receive a damaged item please DO NOT ACCEPT the delivery from the courier company, its your right, send it back with the courier/Australia Post that we will take care of it and send a replacement immediately
In case you have accepted the delivery or someone on your behalf has, please take a photo of the damaged item, and place a complaint with the corresponding delivery company. We cant complaint for you if you have already accepted the parcel. If you have paid with Paypal, you have 45 days of buyers protection.
If you returned your damaged item with the delivery company we will send you a replacement item and we will place a complaint.
We consider your responsibility to have the correct details includding a phone number for your delivery, in the case your details are not correct and/or you have no contact telephone number you might not be able to receive the cost of the shippping + packaging as a refund
Purchasing this item means you accept our terms and condition expressed above.
This ebay store is part of Casa de Vinos Pty. Ltd, Liq License Number 32062579. We support the responsible use of Alcohol. Is it an offence to sell or supply liquor to a person under the age of 18 years or obtain liquor on behalf of a person under the age of 18 years. Under no circumstances will alcohol be given to peerson who do not present proof of ID.