We're a genuine UK Registered Pharmacy based in Leicester, UK. All of our items are UK sourced and 99% come direct from the manufacturers. If you require any product that is not yet listed by us then feel free to give us a call on 0116 326 4273 and we will source it for you at the best possible price. Enjoy your visit!
We accept payment by: Credit or Debit Card, Paypal, Postal Orders, Bank Transfer. All Auction and "Buy It Now" prices include VAT. We accept Paypal and Bank transfer Cleared Cheques and Postal Orders. We will deliver to a Paypal Confirmed (Verified) Address Only, please ensure before bidding. If you want to effect a bank transfer, please ask us for the bank details. Payments must be received within 3 days of the end of the Auction/Buy it now If payment is not made, a non-paying bidder alert will be filed
We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque.
Collection is possible from our Pharmacy. If Recorded or Special Delivery or International Signed For service is not selected, we must have full co-operation from the buyer in pursuing Royal Mail for missing item claims In normal circumstances we aim to ship within one working day but please allow up to ten working days, as Royal Mail legally can take upto this time to deliver first class items. Please ensure you provide a telephone number in case there is difficulty with the transaction or delivery, we will not call you for any other reason. If the item(s) are returned back to us, we will ask you for a re-delivery charge. If the item is damaged in transit, please sign the carriers/Royal Mail?s note as damaged, please look out for mishandling - crushed boxes, flattened corners, etc. We cannot be held responsible if you do not follow this. You agree to co-operate with us fully in the event of a loss/damage claim
We warranty and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.
Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.
PROBLEMS & RETURNS
Due to hygiene reasons most products are non-returnable. If the item is faulty on arrival, please advise us within 3 days of receipt. We may try to assess the fault before allowing you to return the item, please be patient. When returning items to us, please ensure they are well packed. Items returned to us at your cost, unless otherwise agreed by us. Product will only be exchanged if returned in original packaging, sealed and unused condition and if found faulty. We do not give refunds. If a product is returned and no fault is found, the item will be held until payment is received for the cost of return shipping ? Postage will not be refunded, unless otherwise agreed. After the first 3 days, the manufacturers warranty applies (if applicable), please contact the manufacturer directly. Please read the manufacturers instructions, if a reaction to the product occurs, discontinue use and please consult your healthcare professional (Doctor) immediately.